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View Full Version : Randomly disconnects


wgoins17
December 20th, 2005, 04:09 AM
Ok, I am new here and I am having problems with my internet connection. I have Comcast and my connection randomly drops every few hours. I unplug the cable modem and plug it back in and it works for another few hours, then drops. The cable modem has been replaced and the splitters and the cable from the pole to the house was replaced. Is this the cable companies fault (on the pole) or mine (my computer)? I am actually getting disgusted and I am about to cancel my internet. Can anyone please help? Thanks. EDIT- They have been out 2 times already and are coming back tomorrow.

degsy
December 20th, 2005, 10:08 AM
Welcome :)

If possible test with another PC or Laptop on your connection.

wgoins17
December 20th, 2005, 10:42 PM
Well they found my problem. The whole house needs cable reran because we have really old cable causing bad signals but we get a clear picture. Thanks for the help though.

degsy
December 20th, 2005, 10:47 PM
Thanks for the update :)

Good to know that it's not always OS bugs and Spyware :)