[z1p]

Including the following in your initial post will help you get a quicker resolution to your problem.

• A clear explanation of the problem you are having
  • What doesn't work
  • What does works
  • What you've tried
• A description of your network
  • Whether its dialup, cable, dsl,...
  • Make and model of your modem
  • Whether you have a router (If you do then include the what make & model)
  • Do you have multiple PCs networked
  • Is it wireless or not (If wireless include the make & model of the wireless adapter)
  • Are you using Internet Connection Sharing (ICS)
• The OS(s) you are using
  • Windows 98 (SE)
  • Windows XP (SP1, SP2)
  • Windows 2000, 2003
  • Windows Vista
  • linux (redhat, debian,...)

There are some basic questions that frequently come up. It is best to also include the answers to these questions in your first post.

• What do you have for an IP address?
  • Run "cmd /k ipconfig" (either in a DOS command window or using Run... from the Start menu
  • For windows 98 use command instead of cmd
  • A bad IP address is 0.0.0.0 or 169.254.?.?
  • If you have a router, a good IP is usually 192.168.0.? or 192.168.1.?
• What is your default gateway?
  • Run "cmd /k ipconfig"
• Can you ping your default gateway?
  • Run "cmd /k ping IP_ADDRESS_OF_DEFAULT_GATEWAY"

Click here to send any Comments, suggestions or additions.