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Old June 11th, 2012, 11:46 PM
morby's Avatar
morby morby is offline
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Join Date: Dec 2005
O/S: Windows Vista
Location: UK
Posts: 142
Slow internet on one computer but not the others

Hi there

I've recently had a virgin media package installed with fibre optic broadband. The problem is however that I am getting download speeds of around 0.3mbps yet my housemate is hitting 10mbps and I'm hitting similar on my iPad.

This indicates to me that something is wrong with my laptop as the internet is working fine on other devices. My laptop is a Sony Vaio FW11E and recently went in for repair as the hard drive cooked itself, meaning a whole new fresh version of windows vista 32 bit was installed on it- and all the drivers downloaded manually.

I'm fairly convinced that something isn't right in terms of either a driver or a poor install done by the repair man.

I've troubleshooted by doing the following:

Tried 3 different browsers
Checked for the latest driver for my Wireless card (WiFi Link 5100 AGN)
Cleared all cache / internet history
Ran a full virus scan
Ran Glary Utilities for general computer health
Reset the router and my laptops wireless card
Turned off AVG antivirus / Windows firewall

Could anyone help me here with any suggestions as to why my laptop has such slow download speeds yet the other devices in my house are working perfectly?

I could do with a step by step guide when it comes to fiddling with wireless settings, network settings etc as I'm not brilliant with that stuff.

Im running Vista 32 bit, all the latest service packs, IE 9 / latest Firefox.

Cheers
Morby
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  #2  
Old June 11th, 2012, 11:49 PM
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morby morby is offline
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Join Date: Dec 2005
O/S: Windows Vista
Location: UK
Posts: 142
Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Steve>cmd /k ipconfig

Windows IP Configuration


Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . : fe80::605d:1793:a558:ebe7%12
IPv4 Address. . . . . . . . . . . : 192.168.0.5
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : quadriga-www.com

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter Local Area Connection* 7:

Connection-specific DNS Suffix . :
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:2899:3c61:b29b:e80
Link-local IPv6 Address . . . . . : fe80::2899:3c61:b29b:e80%11
Default Gateway . . . . . . . . . : ::

Tunnel adapter Local Area Connection* 10:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter Local Area Connection* 14:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

C:\Users\Steve>
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  #3  
Old June 13th, 2012, 12:56 AM
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morby morby is offline
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Join Date: Dec 2005
O/S: Windows Vista
Location: UK
Posts: 142
Anyone?
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  #4  
Old June 18th, 2012, 11:58 PM
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morby morby is offline
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Bump
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  #5  
Old June 19th, 2012, 06:34 AM
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vahne2k vahne2k is offline
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Join Date: Dec 2006
O/S: Windows 7 32-bit
Location: Philippines
Age: 27
Posts: 202
If you Have a USB wireless Adapter then might as well try to use it to connect to your wireless router to check id your built-in wireless adapter is the problem.. Sometimes when the laptop is very hot so as the built-in wireless adapter that cause poor service..
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