Title bar turns gray,page not responding.

bot96 · #1 June 25th, 2012, 07:15 PM

Hello to all, lately the title bar will turn gray and the page is not responding.
can someone please help me with this problem?
Thanks so much.

**AnnMarie** · #2 June 25th, 2012, 11:53 PM

What program are you referring to?

bot96 · #3 June 26th, 2012, 06:02 PM

It is at the top of all pages. I use Firefox 13.1.0 .

bot96 · #4 June 26th, 2012, 10:57 PM

It is at the top where the Firefox logo is. it is that bar that goes gray. and I have to click the mouse so it will turn blue and then that page will respond.

**AnnMarie** · #5 June 26th, 2012, 11:51 PM

Ah right, a Firefox issue. I'll transfer this topic to the appropriate forum.

In the meantime, try running Firefox in Safe Mode. To do this, close Firefox, hit the Windows key plus R on your keyboard and paste the below command in the Open box and click ok.

firefox -safe-mode

Does this make a difference?

If so, one of your Add-ons is causing the problem. Go to Tools > Add-ons and disable all extensions. Close Firefox and reopen it. Is it still ok? If so, you will need to enable each extension, one at a time and close and reopen Firefox after enabling the extension to find out which one is causing the problem.

If disabling Add-ons makes no difference, click on Themes and uninstall your current Theme. If still no joy, click on Plugins and follow the same procedure for Add-ons.

bot96 · #6 June 29th, 2012, 02:33 AM

Adblock plus is the cause. but do not want to disable it. just downloaded new adblock plus.
still same prob.

**AnnMarie** · #7 June 29th, 2012, 08:02 AM

In that case you will have to contact the developers. We cant help sort out software conflicts caused by coding.

bot96 · #8 July 3rd, 2012, 12:16 AM

FIXED !!!!! Turned off hardware acceleration. don't know why but it works. found this on Firefox forums. Thanks to all for helping.

bot96 · #9 July 26th, 2012, 09:36 PM

Hello to all. this problem with title bar turning gray has come back. since I last posted
I cleaned everything off of the computer and brought it back to new. I don't know
why the gray title bar is happening maybe someone here can help me solve this.
Thanks.

**AnnMarie** · #10 July 26th, 2012, 11:02 PM

Try the steps I posted previously and uninstall the offending software.

**Miz** · #11 July 27th, 2012, 12:13 AM

I have the same issue so finally did some digging.

When Firefox opens a page using Flash Player, the window loses focus. I found a technical explanation but lost the URL. IE does not seem to be affected.

I found lots of reports about it being a known issue between the latest version of Flash Player and Firefox. I've gotten the impression Firefox might be expecting Adobe to fix it; Adobe may be waiting for Firefox to fix it.

Some have fixed it by going back to the previous version of Flash Player.

bot96 · #12 July 29th, 2012, 03:04 AM

Thanks for shedding light on this. I tried today to maybe somehow fix this. but it is
not going away. so maybe I go back to old Firefox?.

Thanks.

bot96 · #13 July 29th, 2012, 03:19 AM

Going back to old version of adobe flash is not that easy as they want you to have the new version installed. and they bug you to download it. so tell me can I go back to older version of Firefox?. or will that not fix it?.

bot96 · #14 July 29th, 2012, 03:38 AM

went back to old version of Firefox 13.0 and still same problem. so can someone show me how to go back to old flash player and have it work for Firefox.? Thanks.

**Miz** · #15 July 29th, 2012, 01:13 PM

Complete instructions are on this page.