Go Back   Cyber Tech Help Support Forums > Software > Malware Removal

Notices

Reply
 
Topic Tools
  #1  
Old March 17th, 2014, 04:54 PM
Unimog Unimog is offline
New Member
 
Join Date: Mar 2014
Posts: 1
Infected Laptop XP

I have run Super Anti Spyware on my laptop and it has shown me two infections which I would like to get rid of if possible. The two are listed below.

HKU\S-1-5-21-1544069685-29150963-2254548712-1005\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POL ICIES\EXPLORER#NOFOLDEROPTIONS

C:\WINDOWS\SYSTEM32\INSTALLTEMP\P2HOTFIX\WINUPDATE .EXE

I have tried to unhide hidden folders but to no avial.

Please help!
Reply With Quote


  #2  
Old March 17th, 2014, 05:16 PM
olgun52's Avatar
olgun52 olgun52 is offline
Malware Removal Team
 
Join Date: Feb 2014
O/S: Windows 7 32-bit
Location: İstanbul
Posts: 1,707
Hi Unimog and Welcome to the CyberTechHelp Forums.
I will be helping you fixing your problems.

Please take note of some guidelines for this fix:

1- My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.
2- Perform everything in the correct order. Sometimes one step requires the previous one.
3- Disable your AntiVirus and AntiSpyware applications as they will interfere with our tools and the removal. If you are unsure how to do this, please refer to get help here
How to disable your security applications.
4- To make sure you have an accurate view of files there, make sure you can View Hidden Files. Also uncheck "Hide Extensions for Known File Types"
5- Back up all your private data / important files on another (external) drive before using our tools.
6- Please subscribe to this thread if you have not done already and please don't do any other scans on your own and don't

----------------------------------------------------------------------

Please do the following;

Please download DDS from either of these links

LINK 1
LINK 2

and save it to your desktop.
  • Disable any antivirus programs during the scan (If you have difficulty properly disabling your protective programs, refer to this link here )
  • Double click dds to run the tool.
  • When done, two DDS.txt's will open.
  • Save both reports to your desktop.
---------------------------------------------------
Please include the contents of the following in your next reply:
DDS.txt
Attach.txt


Good day.
Reply With Quote
Reply

Bookmarks

Topic Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump




All times are GMT +1. The time now is 08:28 AM.