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Old December 2nd, 2016, 03:36 AM
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Murf Murf is offline
Join Date: Oct 2001
O/S: Windows 10 Home
Location: Newport News VA
Age: 72
Posts: 16,796
Windows Update Problem - Maybe Solved

Normally we would not link to or redirect to another Computer Help Forum. But one of our members IPR512 found the following at Bleeping Computer, lets give credit to MoxieMomma for posting the following:

"Quote" This has been a serious and widespread problem for Win7 (and Vista and 8/8.1) for many months.

But there is a solution.

This worked for me on 2 Win7 systems and for many, many others at another forum who had the same issue.

Let's try this:
  1. IF NOT ALREADY DONE: Download and save, but do not run yet, the standalone installers for KB3020369 and KB3172605 for your architecture (32-bit or 64-bit).
  2. Disconnect from the internet.
  3. Disable the Windows Update service in both the applet itself ("never check for updates") AND from services.msc (change it to "manual" and STOP the service, then click "OK").
  5. Run 3020369 and reboot.
  6. Run 3172605 and reboot.
  7. Go into services.msc and change WU back to "Automatic-delayed start" and start the service.
  8. Reconnect to internet.
  9. Change WU to "notify me, but let me choose".
  10. Run a manual check for updates.
The concept is that you are going to install them from the standalone installers that you have downloaded locally to your computer, NOT via Windows Update.

So, if Windows Update is partially or fully enabled when you try this, you will probably get stuck "checking for updates".
WU must be disabled first.

If that process does not work and/or you get error messages with a specific error code, then you probably have a different problem.

MM "Unquote"

Thanks IPR512 for a great find
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Old December 2nd, 2016, 08:47 AM
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IPR512 IPR512 is offline
Join Date: May 2006
O/S: Windows 7 64-bit
Location: Tampabay area of Florida
Posts: 2,112
You're very welcome, and I hope it helps many frustrated users as much as it helped me. I wish I would've found this solution sooner though, because it would've saved me hours of checking for updates, Microsoft fixes that didn't help, and in desperation a reformat, and reinstall of Windows 7 that left me with the same problem a number of months ago.
I know it works, because as recently as a week ago when another computer was going through endless searching for updates for more than twenty four hours I found MoxieMomma's solution, and it worked like a charm.
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Old December 2nd, 2016, 07:40 PM
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Jaytee Jaytee is offline
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Join Date: May 2002
O/S: Linux
Location: Hamilton New Zealand
Posts: 3,153
Thanks heaps Jill,
Myself and four others are grateful of your find..
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Old December 2nd, 2016, 07:49 PM
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IPR512 IPR512 is offline
Join Date: May 2006
O/S: Windows 7 64-bit
Location: Tampabay area of Florida
Posts: 2,112
You're very welcome John, thanks for letting me know. Thanks to Murf who posted the Sticky.
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