Go Back   Cyber Tech Help Support Forums > Operating Systems > Windows 10

Notices

Reply
 
Topic Tools
  #1  
Old April 26th, 2017, 12:32 PM
myersjr myersjr is offline
Senior Member
 
Join Date: Jul 2005
O/S: Windows 10 Home
Location: SACRAMENTO CA
Posts: 232
my system is extremely slow after restore

My windows 10 system is running less than optimal after factory restore. Flash player isnt working properly and everything is moving slowly. Attempts to roll back to previous save state have failed.
Reply With Quote


  #2  
Old April 26th, 2017, 03:40 PM
Ned Seagoon Ned Seagoon is offline
Senior Member
 
Join Date: Jun 2004
O/S: Windows 10 Home
Location: Sunshine Coast, Australia
Age: 74
Posts: 2,848
I guess the first question is, why did you do a factory restore?

Have you also installed the latest MS updates?

Have you performed an AV scan?

Last edited by Ned Seagoon; April 26th, 2017 at 03:43 PM.
Reply With Quote
  #3  
Old April 26th, 2017, 09:50 PM
renegade600's Avatar
renegade600 renegade600 is offline
Certifiable Bum
 
Join Date: Sep 2003
O/S: Linux
Location: Osceola, Ar
Posts: 26,293
Quote:
Originally Posted by myersjr View Post
My windows 10 system is running less than optimal after factory restore. Flash player isnt working properly and everything is moving slowly. Attempts to roll back to previous save state have failed.
if you just did a factory restore, of course it is going to run slow. it is indexing your drives and installing all the updates from microsoft. It will be like that for a few days, depending how large the drive, number of drives, and how many updates win10 will need to catch up. in addition it could be installing updates from the computer manufacturer too.
Reply With Quote
  #4  
Old April 26th, 2017, 11:52 PM
myersjr myersjr is offline
Senior Member
 
Join Date: Jul 2005
O/S: Windows 10 Home
Location: SACRAMENTO CA
Posts: 232
Quote:
Originally Posted by renegade600 View Post
if you just did a factory restore, of course it is going to run slow. it is indexing your drives and installing all the updates from microsoft. It will be like that for a few days, depending how large the drive, number of drives, and how many updates win10 will need to catch up. in addition it could be installing updates from the computer manufacturer too.
The reason i did a restore but because we were starting to get some errors and some slowdown. NO popups or malware that i know of..but you never know. Every scan i did with my av, turned up nothing. I am using proprietary av software from AT&T (McAfee). I know its probably not the best but im generally very careful about links that i click and the sites i go to..

Last edited by myersjr; April 27th, 2017 at 12:15 AM.
Reply With Quote
  #5  
Old April 29th, 2017, 05:24 PM
myersjr myersjr is offline
Senior Member
 
Join Date: Jul 2005
O/S: Windows 10 Home
Location: SACRAMENTO CA
Posts: 232
bump

Im noticing lots of problems with flash..and aboutlugins brings about only search results
Reply With Quote
  #6  
Old April 30th, 2017, 01:38 AM
Murf's Avatar
Murf Murf is offline
Moderator
 
Join Date: Oct 2001
O/S: Windows 10 Home
Location: Newport News VA
Age: 72
Posts: 16,838
1st dump McAfee, Windows 10 has it own anti-virus that also includes spyware/malware, called Defender. McAfee will disable it. It is as good as any commercial product, it is all you need. Once you remove and reboot Windows should then activate Defender. Now run a full scan with it. See if this helps, post back.
Reply With Quote
  #7  
Old April 30th, 2017, 09:31 AM
jenae jenae is offline
Member
 
Join Date: Aug 2004
Location: Sydney
Posts: 60
Hi, we need more information regarding your system. Go to search and type:- command prompt right click on the returned command prompt and select "run as administrator" an elevated cmd prompt will open, copy and paste (highlighted in red) the following cmd at the prompt:-

echo > 0 & systeminfo | find /V /I "hotfix" | find /V "KB" >> 0 & WMIC /Node:localhost /Namespace:\\root\SecurityCenter2 Path AntiVirusProduct Get displayName /format:list >> 0 & wmic PATH Win32_VideoController GET Description,PNPDeviceID /format:list >> 0 & tasklist /v >> 0 & net start >> 0 & echo >> 0 & notepad 0

Press enter, please attach the notepad outcome here.
Reply With Quote
  #8  
Old May 6th, 2017, 04:45 AM
myersjr myersjr is offline
Senior Member
 
Join Date: Jul 2005
O/S: Windows 10 Home
Location: SACRAMENTO CA
Posts: 232
Quote:
Originally Posted by jenae View Post
Hi, we need more information regarding your system. Go to search and type:- command prompt right click on the returned command prompt and select "run as administrator" an elevated cmd prompt will open, copy and paste (highlighted in red) the following cmd at the prompt:-

echo > 0 & systeminfo | find /V /I "hotfix" | find /V "KB" >> 0 & WMIC /Node:localhost /Namespace:\\root\SecurityCenter2 Path AntiVirusProduct Get displayName /format:list >> 0 & wmic PATH Win32_VideoController GET Description,PNPDeviceID /format:list >> 0 & tasklist /v >> 0 & net start >> 0 & echo >> 0 & notepad 0

Press enter, please attach the notepad outcome here.

Host Name: DESKTOP-M31NQE4
OS Name: Microsoft Windows 10 Home
OS Version: 10.0.14393 N/A Build 14393
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: N/A
Registered Organization: N/A
Product ID: 00326-10000-00000-AA614
Original Install Date: 2/26/2017, 3:15:44 PM
System Boot Time: 5/5/2017, 7:58:31 PM
System Manufacturer: Gateway
System Model: DX4375G
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: AMD64 Family 22 Model 0 Stepping 1 AuthenticAMD ~2000 Mhz
BIOS Version: American Megatrends Inc. P11-B1, 3/31/2015
Windows Directory: C:\WINDOWS
System Directory: C:\WINDOWS\system32
Boot Device: \Device\HarddiskVolume2
System Locale: en-us;English (United States)
Input Locale: en-us;English (United States)
Time Zone: (UTC-08:00) Pacific Time (US & Canada)
Total Physical Memory: 5,568 MB
Available Physical Memory: 3,527 MB
Virtual Memory: Max Size: 6,464 MB
Virtual Memory: Available: 4,082 MB
Virtual Memory: In Use: 2,382 MB
Page File Location(s): C:\pagefile.sys
Domain: WORKGROUP
Logon Server: \\DESKTOP-M31NQE4
Network Card(s): 1 NIC(s) Installed.
[01]: Realtek PCIe GBE Family Controller
Connection Name: Ethernet
DHCP Enabled: Yes
DHCP Server: 192.168.1.254
IP address(es)
[01]: 192.168.1.65
[02]: fe80::f4cd:1471:9124:f1de
[03]: 2602:306:3394:d190:fc44:669c:a42:d107
[04]: 2602:306:3394:d190:f4cd:1471:9124:f1de
Hyper-V Requirements: VM Monitor Mode Extensions: Yes
Virtualization Enabled In Firmware: Yes
Second Level Address Translation: Yes
Data Execution Prevention Available: Yes




d i s p l a y N a m e = W i n d o w s D e f e n d e r









D e s c r i p t i o n = A M D R a d e o n H D 8 4 0 0 / R 3 S e r i e s

P N P D e v i c e I D = P C I \ V E N _ 1 0 0 2 & a m p ; D E V _ 9 8 3 0 & a m p ; S U B S Y S _ 0 8 0 0 1 0 2 5 & a m p ; R E V _ 0 0 \ 3 & a m p ; 1 1 5 8 3 6 5 9 & a m p ; 0 & a m p ; 0 8






Image Name PID Session Name Session# Mem Usage Status User Name CPU Time Window Title
========================= ======== ================ =========== ============ =============== ================================================== ============ ================================================== ======================
System Idle Process 0 Services 0 4 K Unknown NT AUTHORITY\SYSTEM 2:15:46 N/A
System 4 Services 0 14,812 K Unknown N/A 0:03:00 N/A
smss.exe 376 Services 0 1,144 K Unknown NT AUTHORITY\SYSTEM 0:00:00 N/A
csrss.exe 532 Services 0 3,764 K Unknown NT AUTHORITY\SYSTEM 0:00:01 N/A
wininit.exe 644 Services 0 4,860 K Unknown NT AUTHORITY\SYSTEM 0:00:00 N/A
csrss.exe 656 Console 1 4,816 K Running NT AUTHORITY\SYSTEM 0:00:05 N/A
services.exe 716 Services 0 7,576 K Unknown NT AUTHORITY\SYSTEM 0:00:01 N/A
lsass.exe 724 Services 0 15,104 K Unknown NT AUTHORITY\SYSTEM 0:00:10 N/A
winlogon.exe 800 Console 1 16,868 K Unknown NT AUTHORITY\SYSTEM 0:00:00 N/A
svchost.exe 888 Services 0 23,664 K Unknown NT AUTHORITY\SYSTEM 0:00:04 N/A
svchost.exe 952 Services 0 11,112 K Unknown NT AUTHORITY\NETWORK SERVICE 0:00:08 N/A
dwm.exe 356 Console 1 37,736 K Running Window Manager\DWM-1 0:00:38 DWM Notification Window
svchost.exe 388 Services 0 62,220 K Unknown NT AUTHORITY\SYSTEM 0:00:19 N/A
svchost.exe 480 Services 0 25,080 K Unknown NT AUTHORITY\LOCAL SERVICE 0:00:02 N/A
svchost.exe 500 Services 0 108,572 K Unknown NT AUTHORITY\SYSTEM 0:01:59 N/A
svchost.exe 1028 Services 0 29,372 K Unknown NT AUTHORITY\LOCAL SERVICE 0:00:03 N/A
svchost.exe 1212 Services 0 28,440 K Unknown NT AUTHORITY\LOCAL SERVICE 0:00:02 N/A
svchost.exe 1316 Services 0 27,956 K Unknown NT AUTHORITY\NETWORK SERVICE 0:00:04 N/A
atiesrxx.exe 1332 Services 0 5,504 K Unknown NT AUTHORITY\SYSTEM 0:00:00 N/A
atieclxx.exe 1512 Console 1 9,760 K Running NT AUTHORITY\SYSTEM 0:00:01 AMD EEU Client
svchost.exe 1584 Services 0 9,136 K Unknown NT AUTHORITY\LOCAL SERVICE 0:00:00 N/A
svchost.exe 1644 Services 0 6,860 K Unknown NT AUTHORITY\LOCAL SERVICE 0:00:00 N/A
spoolsv.exe 1764 Services 0 15,276 K Unknown NT AUTHORITY\SYSTEM 0:00:00 N/A
mDNSResponder.exe 1408 Services 0 6,276 K Unknown NT AUTHORITY\SYSTEM 0:00:00 N/A
svchost.exe 1496 Services 0 27,592 K Unknown NT AUTHORITY\SYSTEM 0:00:02 N/A
svchost.exe 1508 Services 0 19,668 K Unknown NT AUTHORITY\SYSTEM 0:00:06 N/A
svchost.exe 1900 Services 0 8,224 K Unknown NT AUTHORITY\LOCAL SERVICE 0:00:00 N/A
dasHost.exe 2092 Services 0 19,192 K Unknown NT AUTHORITY\LOCAL SERVICE 0:00:00 N/A
TeamViewer_Service.exe 2164 Services 0 17,516 K Unknown NT AUTHORITY\SYSTEM 0:00:00 N/A
MsMpEng.exe 2188 Services 0 164,412 K Unknown NT AUTHORITY\SYSTEM 0:18:32 N/A
AppleMobileDeviceService. 2204 Services 0 11,940 K Unknown NT AUTHORITY\SYSTEM 0:00:00 N/A
Memory Compression 2224 Services 0 33,072 K Unknown NT AUTHORITY\SYSTEM 0:00:03 N/A
svchost.exe 2384 Services 0 16,484 K Unknown NT AUTHORITY\LOCAL SERVICE 0:00:01 N/A
SearchIndexer.exe 3028 Services 0 27,596 K Unknown NT AUTHORITY\SYSTEM 0:00:08 N/A
svchost.exe 3132 Services 0 12,840 K Unknown NT AUTHORITY\LOCAL SERVICE 0:00:01 N/A
NisSrv.exe 4008 Services 0 9,860 K Unknown NT AUTHORITY\LOCAL SERVICE 0:00:02 N/A
dllhost.exe 2532 Services 0 6,848 K Unknown NT AUTHORITY\SYSTEM 0:00:00 N/A
svchost.exe 4112 Console 1 31,108 K Unknown DESKTOP-M31NQE4\pam_a 0:00:02 N/A
sihost.exe 4120 Console 1 20,956 K Not Responding DESKTOP-M31NQE4\pam_a 0:00:05 N/A
taskhostw.exe 4212 Console 1 15,936 K Running DESKTOP-M31NQE4\pam_a 0:00:00 Task Host Window
RuntimeBroker.exe 4592 Console 1 34,080 K Running DESKTOP-M31NQE4\pam_a 0:00:11 OLEChannelWnd
explorer.exe 4652 Console 1 78,836 K Running DESKTOP-M31NQE4\pam_a 0:00:28 N/A
ShellExperienceHost.exe 4964 Console 1 64,108 K Running DESKTOP-M31NQE4\pam_a 0:00:06 Start
RemindersServer.exe 4172 Console 1 20,752 K Unknown DESKTOP-M31NQE4\pam_a 0:00:00 N/A
SettingSyncHost.exe 5588 Console 1 3,604 K Running DESKTOP-M31NQE4\pam_a 0:00:26 N/A
GoogleCrashHandler.exe 5680 Services 0 464 K Unknown NT AUTHORITY\SYSTEM 0:00:00 N/A
RAVCpl64.exe 5780 Console 1 13,096 K Running DESKTOP-M31NQE4\pam_a 0:00:00 Realtek HD Audio CPL for Vista
RadeonSettings.exe 5860 Console 1 15,728 K Running DESKTOP-M31NQE4\pam_a 0:00:03 RADEON SETTINGS
MSASCuiL.exe 5888 Console 1 13,604 K Running DESKTOP-M31NQE4\pam_a 0:00:00 Windows Defender
chrome.exe 5920 Console 1 129,456 K Running DESKTOP-M31NQE4\pam_a 0:00:33 my system is extremely slow after restore - Cyber Tech Help Support Foru
FacebookGameroom.exe 5976 Console 1 49,180 K Running DESKTOP-M31NQE4\pam_a 0:00:02 N/A
chrome.exe 5996 Console 1 8,600 K Running DESKTOP-M31NQE4\pam_a 0:00:00 N/A
GoogleCrashHandler64.exe 6036 Services 0 424 K Unknown NT AUTHORITY\SYSTEM 0:00:00 N/A
chrome.exe 6092 Console 1 9,060 K Running DESKTOP-M31NQE4\pam_a 0:00:00 N/A
chrome.exe 5256 Console 1 61,420 K Running DESKTOP-M31NQE4\pam_a 0:00:08 N/A
chrome.exe 460 Console 1 41,672 K Unknown DESKTOP-M31NQE4\pam_a 0:00:02 N/A
chrome.exe 3144 Console 1 89,956 K Unknown DESKTOP-M31NQE4\pam_a 0:00:38 N/A
AdaptiveSleepService.exe 5340 Services 0 5,968 K Unknown NT AUTHORITY\SYSTEM 0:00:00 N/A
dllhost.exe 4228 Console 1 10,360 K Running DESKTOP-M31NQE4\pam_a 0:00:00 OleMainThreadWndName
wmpnetwk.exe 6204 Services 0 23,212 K Unknown NT AUTHORITY\NETWORK SERVICE 0:00:00 N/A
ApplicationFrameHost.exe 8348 Console 1 21,564 K Running DESKTOP-M31NQE4\pam_a 0:00:00 Settings
Facebook Gameroom Browser 8680 Console 1 29,700 K Unknown DESKTOP-M31NQE4\pam_a 0:00:00 N/A
SearchUI.exe 4720 Console 1 92,300 K Running DESKTOP-M31NQE4\pam_a 0:00:01 Cortana
MpCmdRun.exe 7960 Services 0 10,668 K Unknown NT AUTHORITY\NETWORK SERVICE 0:00:00 N/A
SystemSettings.exe 8072 Console 1 35,940 K Running DESKTOP-M31NQE4\pam_a 0:00:00 Settings
smartscreen.exe 4580 Console 1 14,920 K Unknown DESKTOP-M31NQE4\pam_a 0:00:00 N/A
chrome.exe 2496 Console 1 86,600 K Unknown DESKTOP-M31NQE4\pam_a 0:00:22 N/A
audiodg.exe 516 Services 0 13,512 K Unknown NT AUTHORITY\LOCAL SERVICE 0:00:00 N/A
cmd.exe 5400 Console 1 3,008 K Running DESKTOP-M31NQE4\pam_a 0:00:00 tasklist /v
conhost.exe 7720 Console 1 14,680 K Running DESKTOP-M31NQE4\pam_a 0:00:00 CicMarshalWnd
backgroundTaskHost.exe 6956 Console 1 19,216 K Unknown DESKTOP-M31NQE4\pam_a 0:00:00 N/A
WmiPrvSE.exe 5464 Services 0 14,988 K Unknown NT AUTHORITY\NETWORK SERVICE 0:00:00 N/A
WmiPrvSE.exe 8396 Services 0 7,948 K Unknown NT AUTHORITY\LOCAL SERVICE 0:00:00 N/A
TrustedInstaller.exe 7916 Services 0 6,564 K Unknown NT AUTHORITY\SYSTEM 0:00:00 N/A
TiWorker.exe 8092 Services 0 10,864 K Unknown NT AUTHORITY\SYSTEM 0:00:03 N/A
tasklist.exe 5436 Console 1 8,192 K Unknown DESKTOP-M31NQE4\pam_a 0:00:00 N/A
These Windows services are started:

AdaptiveSleepService
AMD External Events Utility
Apple Mobile Device Service
Application Information
Background Intelligent Transfer Service
Background Tasks Infrastructure Service
Base Filtering Engine
Bonjour Service
CDPUserSvc_445d7
CNG Key Isolation
COM+ Event System
Computer Browser
Connected User Experiences and Telemetry
Contact Data_445d7
CoreMessaging
Credential Manager
Cryptographic Services
Data Sharing Service
DCOM Server Process Launcher
Delivery Optimization
Device Association Service
DHCP Client
Diagnostic Policy Service
Diagnostic Service Host
Distributed Link Tracking Client
DNS Client
Function Discovery Provider Host
Function Discovery Resource Publication
Geolocation Service
HomeGroup Listener
HomeGroup Provider
Human Interface Device Service
IKE and AuthIP IPsec Keying Modules
IP Helper
Local Session Manager
Microsoft Windows SMS Router Service.
Network Connected Devices Auto-Setup
Network Connection Broker
Network List Service
Network Location Awareness
Network Store Interface Service
Peer Name Resolution Protocol
Peer Networking Grouping
Peer Networking Identity Manager
Plug and Play
Power
Print Spooler
Program Compatibility Assistant Service
Remote Procedure Call (RPC)
RPC Endpoint Mapper
Security Accounts Manager
Security Center
Server
Shell Hardware Detection
SSDP Discovery
State Repository Service
Storage Service
Superfetch
Sync Host_445d7
System Event Notification Service
System Events Broker
Task Scheduler
TCP/IP NetBIOS Helper
TeamViewer 12
Themes
Tile Data model server
Time Broker
UPnP Device Host
User Data Access_445d7
User Data Storage_445d7
User Manager
User Profile Service
Windows Audio
Windows Audio Endpoint Builder
Windows Connection Manager
Windows Defender Network Inspection Service
Windows Defender Service
Windows Driver Foundation - User-mode Driver Framework
Windows Event Log
Windows Firewall
Windows Font Cache Service
Windows Image Acquisition (WIA)
Windows License Manager Service
Windows Management Instrumentation
Windows Media Player Network Sharing Service
Windows Modules Installer
Windows Push Notifications System Service
Windows Search
Windows Update
WinHTTP Web Proxy Auto-Discovery Service
Reply With Quote
  #9  
Old May 7th, 2017, 03:56 AM
jenae jenae is offline
Member
 
Join Date: Aug 2004
Location: Sydney
Posts: 60
Hi, McAfee doesn't show up so I presume you deleted it? You need to run their uninstaller to be properly rid of it. In addition disable the Bonjour service (part of Itunes, is a real network hog).

https://service.mcafee.com/webcenter...3D100i911tlv_4
Reply With Quote
  #10  
Old May 13th, 2017, 06:53 AM
myersjr myersjr is offline
Senior Member
 
Join Date: Jul 2005
O/S: Windows 10 Home
Location: SACRAMENTO CA
Posts: 232
Quote:
Originally Posted by jenae View Post
Hi, McAfee doesn't show up so I presume you deleted it? You need to run their uninstaller to be properly rid of it. In addition disable the Bonjour service (part of Itunes, is a real network hog).

https://service.mcafee.com/webcenter...3D100i911tlv_4
This was run after disabling the Bonjour service. or at least i think i disabled it..

Host Name: DESKTOP-M31NQE4
OS Name: Microsoft Windows 10 Home
OS Version: 10.0.14393 N/A Build 14393
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: N/A
Registered Organization: N/A
Product ID: 00326-10000-00000-AA614
Original Install Date: 2/26/2017, 3:15:44 PM
System Boot Time: 5/12/2017, 10:06:02 PM
System Manufacturer: Gateway
System Model: DX4375G
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: AMD64 Family 22 Model 0 Stepping 1 AuthenticAMD ~2000 Mhz
BIOS Version: American Megatrends Inc. P11-B1, 3/31/2015
Windows Directory: C:\WINDOWS
System Directory: C:\WINDOWS\system32
Boot Device: \Device\HarddiskVolume2
System Locale: en-us;English (United States)
Input Locale: en-us;English (United States)
Time Zone: (UTC-08:00) Pacific Time (US & Canada)
Total Physical Memory: 5,568 MB
Available Physical Memory: 3,209 MB
Virtual Memory: Max Size: 11,200 MB
Virtual Memory: Available: 8,294 MB
Virtual Memory: In Use: 2,906 MB
Page File Location(s): C:\pagefile.sys
Domain: WORKGROUP
Logon Server: \\DESKTOP-M31NQE4
Network Card(s): 1 NIC(s) Installed.
[01]: Realtek PCIe GBE Family Controller
Connection Name: Ethernet
DHCP Enabled: Yes
DHCP Server: 192.168.1.254
IP address(es)
[01]: 192.168.1.65
[02]: fe80::f4cd:1471:9124:f1de
[03]: 2602:306:3394:d190:bd3a:45b1:68f8:ee8b
[04]: 2602:306:3394:d190:f4cd:1471:9124:f1de
Hyper-V Requirements: VM Monitor Mode Extensions: Yes
Virtualization Enabled In Firmware: Yes
Second Level Address Translation: Yes
Data Execution Prevention Available: Yes




d i s p l a y N a m e = W i n d o w s D e f e n d e r









D e s c r i p t i o n = A M D R a d e o n H D 8 4 0 0 / R 3 S e r i e s

P N P D e v i c e I D = P C I \ V E N _ 1 0 0 2 & a m p ; D E V _ 9 8 3 0 & a m p ; S U B S Y S _ 0 8 0 0 1 0 2 5 & a m p ; R E V _ 0 0 \ 3 & a m p ; 1 1 5 8 3 6 5 9 & a m p ; 0 & a m p ; 0 8






Image Name PID Session Name Session# Mem Usage Status User Name CPU Time Window Title
========================= ======== ================ =========== ============ =============== ================================================== ============ ================================================== ======================
System Idle Process 0 Services 0 4 K Unknown NT AUTHORITY\SYSTEM 2:07:15 N/A
System 4 Services 0 12,800 K Unknown N/A 0:03:32 N/A
smss.exe 380 Services 0 1,060 K Unknown NT AUTHORITY\SYSTEM 0:00:00 N/A
csrss.exe 540 Services 0 3,756 K Unknown NT AUTHORITY\SYSTEM 0:00:01 N/A
wininit.exe 652 Services 0 4,508 K Unknown NT AUTHORITY\SYSTEM 0:00:00 N/A
csrss.exe 664 Console 1 4,248 K Running NT AUTHORITY\SYSTEM 0:00:12 N/A
services.exe 724 Services 0 6,956 K Unknown NT AUTHORITY\SYSTEM 0:00:02 N/A
lsass.exe 732 Services 0 13,532 K Unknown NT AUTHORITY\SYSTEM 0:00:09 N/A
winlogon.exe 808 Console 1 16,180 K Unknown NT AUTHORITY\SYSTEM 0:00:00 N/A
svchost.exe 892 Services 0 22,048 K Unknown NT AUTHORITY\SYSTEM 0:00:05 N/A
svchost.exe 956 Services 0 10,716 K Unknown NT AUTHORITY\NETWORK SERVICE 0:00:09 N/A
dwm.exe 408 Console 1 35,812 K Running Window Manager\DWM-1 0:01:02 DWM Notification Window
svchost.exe 500 Services 0 23,360 K Unknown NT AUTHORITY\LOCAL SERVICE 0:00:04 N/A
svchost.exe 504 Services 0 102,584 K Unknown NT AUTHORITY\SYSTEM 0:04:18 N/A
svchost.exe 720 Services 0 104,960 K Unknown NT AUTHORITY\SYSTEM 0:02:01 N/A
svchost.exe 1032 Services 0 27,376 K Unknown NT AUTHORITY\LOCAL SERVICE 0:00:06 N/A
svchost.exe 1192 Services 0 19,104 K Unknown NT AUTHORITY\LOCAL SERVICE 0:00:05 N/A
svchost.exe 1340 Services 0 31,220 K Unknown NT AUTHORITY\NETWORK SERVICE 0:00:25 N/A
atiesrxx.exe 1348 Services 0 5,028 K Unknown NT AUTHORITY\SYSTEM 0:00:00 N/A
atieclxx.exe 1556 Console 1 8,748 K Running NT AUTHORITY\SYSTEM 0:00:04 AMD EEU Client
svchost.exe 1636 Services 0 9,052 K Unknown NT AUTHORITY\LOCAL SERVICE 0:00:00 N/A
svchost.exe 1696 Services 0 6,340 K Unknown NT AUTHORITY\LOCAL SERVICE 0:00:00 N/A
spoolsv.exe 1804 Services 0 12,424 K Unknown NT AUTHORITY\SYSTEM 0:00:00 N/A
SearchIndexer.exe 1500 Services 0 17,412 K Unknown NT AUTHORITY\SYSTEM 0:01:07 N/A
svchost.exe 1684 Services 0 14,576 K Unknown NT AUTHORITY\LOCAL SERVICE 0:00:01 N/A
mDNSResponder.exe 2060 Services 0 5,672 K Unknown NT AUTHORITY\SYSTEM 0:00:00 N/A
AppleMobileDeviceService. 2072 Services 0 10,484 K Unknown NT AUTHORITY\SYSTEM 0:00:00 N/A
svchost.exe 2100 Services 0 25,508 K Unknown NT AUTHORITY\SYSTEM 0:00:03 N/A
TeamViewer_Service.exe 2204 Services 0 15,340 K Unknown NT AUTHORITY\SYSTEM 0:00:00 N/A
svchost.exe 2212 Services 0 7,216 K Unknown NT AUTHORITY\LOCAL SERVICE 0:00:00 N/A
svchost.exe 2228 Services 0 19,624 K Unknown NT AUTHORITY\SYSTEM 0:00:07 N/A
MsMpEng.exe 2248 Services 0 81,536 K Unknown NT AUTHORITY\SYSTEM 0:04:03 N/A
Memory Compression 2508 Services 0 82,572 K Unknown NT AUTHORITY\SYSTEM 0:00:09 N/A
dasHost.exe 2660 Services 0 14,312 K Unknown NT AUTHORITY\LOCAL SERVICE 0:00:00 N/A
svchost.exe 2916 Services 0 12,160 K Unknown NT AUTHORITY\LOCAL SERVICE 0:00:01 N/A
NisSrv.exe 3940 Services 0 6,836 K Unknown NT AUTHORITY\LOCAL SERVICE 0:00:04 N/A
WmiPrvSE.exe 2724 Services 0 8,792 K Unknown NT AUTHORITY\SYSTEM 0:00:00 N/A
dllhost.exe 3316 Services 0 6,280 K Unknown NT AUTHORITY\SYSTEM 0:00:00 N/A
sihost.exe 3620 Console 1 20,556 K Not Responding DESKTOP-M31NQE4\pam_a 0:00:07 N/A
svchost.exe 3752 Console 1 30,776 K Unknown DESKTOP-M31NQE4\pam_a 0:00:04 N/A
taskhostw.exe 4140 Console 1 16,340 K Running DESKTOP-M31NQE4\pam_a 0:00:01 Task Host Window
RuntimeBroker.exe 4408 Console 1 33,824 K Running DESKTOP-M31NQE4\pam_a 0:00:16 N/A
explorer.exe 4528 Console 1 76,112 K Running DESKTOP-M31NQE4\pam_a 0:00:16 N/A
ShellExperienceHost.exe 4932 Console 1 72,360 K Running DESKTOP-M31NQE4\pam_a 0:00:04 New notification
SearchUI.exe 4256 Console 1 98,420 K Running DESKTOP-M31NQE4\pam_a 0:00:03 Cortana
RemindersServer.exe 5352 Console 1 19,552 K Unknown DESKTOP-M31NQE4\pam_a 0:00:00 N/A
chrome.exe 5804 Console 1 142,232 K Running DESKTOP-M31NQE4\pam_a 0:04:39 my system is extremely slow after restore - Cyber Tech Help Support Foru
chrome.exe 5880 Console 1 7,548 K Running DESKTOP-M31NQE4\pam_a 0:00:00 N/A
chrome.exe 5924 Console 1 8,212 K Running DESKTOP-M31NQE4\pam_a 0:00:00 N/A
chrome.exe 6028 Console 1 88,612 K Running DESKTOP-M31NQE4\pam_a 0:03:13 N/A
SettingSyncHost.exe 6044 Console 1 3,732 K Running DESKTOP-M31NQE4\pam_a 0:00:00 N/A
RAVCpl64.exe 4728 Console 1 10,724 K Running DESKTOP-M31NQE4\pam_a 0:00:00 Realtek HD Audio CPL for Vista
RadeonSettings.exe 3996 Console 1 9,908 K Running DESKTOP-M31NQE4\pam_a 0:00:04 RADEON SETTINGS
MSASCuiL.exe 2244 Console 1 11,072 K Running DESKTOP-M31NQE4\pam_a 0:00:00 Windows Defender
HD-Agent.exe 6716 Console 1 37,996 K Running DESKTOP-M31NQE4\pam_a 0:00:02 .NET-BroadcastEventWindow.4.0.0.0.195ea5d.0
FacebookGameroom.exe 6848 Console 1 43,712 K Running DESKTOP-M31NQE4\pam_a 0:00:02 N/A
chrome.exe 6976 Console 1 32,716 K Unknown DESKTOP-M31NQE4\pam_a 0:00:02 N/A
chrome.exe 7036 Console 1 60,052 K Unknown DESKTOP-M31NQE4\pam_a 0:00:20 N/A
GoogleCrashHandler.exe 3536 Services 0 824 K Unknown NT AUTHORITY\SYSTEM 0:00:00 N/A
GoogleCrashHandler64.exe 7152 Services 0 776 K Unknown NT AUTHORITY\SYSTEM 0:00:00 N/A
Facebook Gameroom Browser 6652 Console 1 24,868 K Unknown DESKTOP-M31NQE4\pam_a 0:00:00 N/A
AdaptiveSleepService.exe 5276 Services 0 5,988 K Unknown NT AUTHORITY\SYSTEM 0:00:00 N/A
wmpnetwk.exe 760 Services 0 18,428 K Unknown NT AUTHORITY\NETWORK SERVICE 0:00:00 N/A
MpCmdRun.exe 7500 Services 0 9,628 K Unknown NT AUTHORITY\NETWORK SERVICE 0:00:00 N/A
smartscreen.exe 4976 Console 1 14,696 K Unknown DESKTOP-M31NQE4\pam_a 0:00:00 N/A
chrome.exe 4024 Console 1 93,820 K Unknown DESKTOP-M31NQE4\pam_a 0:00:19 N/A
dllhost.exe 6264 Console 1 10,240 K Running DESKTOP-M31NQE4\pam_a 0:00:00 OleMainThreadWndName
audiodg.exe 1932 Services 0 13,516 K Unknown NT AUTHORITY\LOCAL SERVICE 0:00:00 N/A
cmd.exe 1236 Console 1 3,012 K Running DESKTOP-M31NQE4\pam_a 0:00:00 tasklist /v
conhost.exe 6744 Console 1 14,556 K Running DESKTOP-M31NQE4\pam_a 0:00:00 CicMarshalWnd
WmiPrvSE.exe 5084 Services 0 14,792 K Unknown NT AUTHORITY\NETWORK SERVICE 0:00:00 N/A
WmiPrvSE.exe 7540 Services 0 7,944 K Unknown NT AUTHORITY\LOCAL SERVICE 0:00:00 N/A
TrustedInstaller.exe 1864 Services 0 6,640 K Unknown NT AUTHORITY\SYSTEM 0:00:00 N/A
TiWorker.exe 2420 Services 0 10,804 K Unknown NT AUTHORITY\SYSTEM 0:00:04 N/A
tasklist.exe 3136 Console 1 8,292 K Unknown DESKTOP-M31NQE4\pam_a 0:00:00 N/A
These Windows services are started:

AdaptiveSleepService
AMD External Events Utility
Apple Mobile Device Service
Application Information
Background Intelligent Transfer Service
Background Tasks Infrastructure Service
Base Filtering Engine
Bonjour Service
CDPUserSvc_44961
CNG Key Isolation
COM+ Event System
Computer Browser
Connected User Experiences and Telemetry
Contact Data_44961
CoreMessaging
Credential Manager
Cryptographic Services
DCOM Server Process Launcher
Delivery Optimization
Device Association Service
DHCP Client
Diagnostic Policy Service
Diagnostic Service Host
Diagnostic System Host
Distributed Link Tracking Client
DNS Client
Function Discovery Provider Host
Function Discovery Resource Publication
Geolocation Service
Group Policy Client
HomeGroup Listener
HomeGroup Provider
Human Interface Device Service
IKE and AuthIP IPsec Keying Modules
IP Helper
Local Session Manager
Microsoft Windows SMS Router Service.
Network Connected Devices Auto-Setup
Network Connection Broker
Network List Service
Network Location Awareness
Network Store Interface Service
Peer Name Resolution Protocol
Peer Networking Grouping
Peer Networking Identity Manager
Plug and Play
Power
Print Spooler
Program Compatibility Assistant Service
Remote Procedure Call (RPC)
RPC Endpoint Mapper
Security Accounts Manager
Security Center
Server
Shell Hardware Detection
SSDP Discovery
State Repository Service
Storage Service
Superfetch
Sync Host_44961
System Event Notification Service
System Events Broker
Task Scheduler
TCP/IP NetBIOS Helper
TeamViewer 12
Themes
Tile Data model server
Time Broker
Update Orchestrator Service for Windows Update
UPnP Device Host
User Data Access_44961
User Data Storage_44961
User Manager
User Profile Service
Windows Audio
Windows Audio Endpoint Builder
Windows Connection Manager
Windows Defender Network Inspection Service
Windows Defender Service
Windows Driver Foundation - User-mode Driver Framework
Windows Event Log
Windows Firewall
Windows Font Cache Service
Windows Image Acquisition (WIA)
Windows License Manager Service
Windows Management Instrumentation
Windows Media Player Network Sharing Service
Windows Modules Installer
Windows Push Notifications System Service
Windows Search
Windows Update
WinHTTP Web Proxy Auto-Discovery Service
Workstation
Reply With Quote
  #11  
Old May 13th, 2017, 02:45 PM
myersjr myersjr is offline
Senior Member
 
Join Date: Jul 2005
O/S: Windows 10 Home
Location: SACRAMENTO CA
Posts: 232
ok..so down to the reason i did the restore. I was having a BSOD. The code appeared to state "Thread Stuck in Device Driver". So, i thought a restore would help. its just turned into more problems..lol
Reply With Quote
  #12  
Old May 17th, 2017, 01:00 AM
jenae jenae is offline
Member
 
Join Date: Aug 2004
Location: Sydney
Posts: 60
Hi, no the Bonjour service is still running to disable it open a cmd as admin (as shown) and copy paste:-

sc config mDNSResponder start= disabled (press enter) mDNSResponder is the service name for Bonjour.

Your blue screen is caused by a driver stuck in a loop, typically this is a BIOS problem or a software problem(not hardware). Usually it is the Graphics card driver. So open device manager and update the driver for your video card. If your MB manufacturer has an update for your BIOS install this. If you need help with the video driver open a cmd as admin (as shown) and copy paste:-

wmic PATH Win32_VideoController GET Description,PNPDeviceID /Format:List > 0 & notepad 0

Press enter, post the notepad outcome here if needed.

EDIT:- sorry I just noticed we already have your video card details, so ignore the last cmd.

Last edited by jenae; May 17th, 2017 at 01:04 AM.
Reply With Quote
  #13  
Old May 19th, 2017, 03:14 AM
myersjr myersjr is offline
Senior Member
 
Join Date: Jul 2005
O/S: Windows 10 Home
Location: SACRAMENTO CA
Posts: 232
Quote:
Originally Posted by jenae View Post
Hi, no the Bonjour service is still running to disable it open a cmd as admin (as shown) and copy paste:-

sc config mDNSResponder start= disabled (press enter) mDNSResponder is the service name for Bonjour.

Your blue screen is caused by a driver stuck in a loop, typically this is a BIOS problem or a software problem(not hardware). Usually it is the Graphics card driver. So open device manager and update the driver for your video card. If your MB manufacturer has an update for your BIOS install this. If you need help with the video driver open a cmd as admin (as shown) and copy paste:-

wmic PATH Win32_VideoController GET Description,PNPDeviceID /Format:List > 0 & notepad 0

Press enter, post the notepad outcome here if needed.

EDIT:- sorry I just noticed we already have your video card details, so ignore the last cmd.

Says the "specified service does not exist as an installed service.."

strange...
Reply With Quote
  #14  
Old May 19th, 2017, 10:41 PM
jenae jenae is offline
Member
 
Join Date: Aug 2004
Location: Sydney
Posts: 60
Hi, well it should now be gone, lets check, open a cmd as admin (as shown) and copy paste:-

net start > 0 & notepad 0 (press enter) post the notepad outcome here.

How is the computer running now.
Reply With Quote
  #15  
Old May 20th, 2017, 08:15 AM
myersjr myersjr is offline
Senior Member
 
Join Date: Jul 2005
O/S: Windows 10 Home
Location: SACRAMENTO CA
Posts: 232
Quote:
Originally Posted by jenae View Post
Hi, well it should now be gone, lets check, open a cmd as admin (as shown) and copy paste:-

net start > 0 & notepad 0 (press enter) post the notepad outcome here.

How is the computer running now.
I hadnt seen a blue screen in a minute. I seem to have gotten a windows 10 update..creators mode or something like that..

These Windows services are started:

AdaptiveSleepService
AMD External Events Utility
Apple Mobile Device Service
Application Information
AppX Deployment Service (AppXSVC)
Background Intelligent Transfer Service
Background Tasks Infrastructure Service
Base Filtering Engine
Bonjour Service
Client License Service (ClipSVC)
CNG Key Isolation
COM+ Event System
Computer Browser
Connected Devices Platform Service
Connected Devices Platform User Service_2a5955
Connected User Experiences and Telemetry
Contact Data_2a5955
CoreMessaging
Credential Manager
Cryptographic Services
Data Sharing Service
Data Usage
DCOM Server Process Launcher
Device Association Service
DHCP Client
Diagnostic Policy Service
Diagnostic Service Host
Diagnostic System Host
Distributed Link Tracking Client
DNS Client
Function Discovery Provider Host
Function Discovery Resource Publication
Geolocation Service
Group Policy Client
HomeGroup Provider
Human Interface Device Service
IP Helper
Local Session Manager
Microsoft Account Sign-in Assistant
Network Connected Devices Auto-Setup
Network Connection Broker
Network List Service
Network Location Awareness
Network Store Interface Service
Phone Service
Plug and Play
Power
Print Spooler
Program Compatibility Assistant Service
Remote Procedure Call (RPC)
RPC Endpoint Mapper
Security Accounts Manager
Security Center
Server
Shell Hardware Detection
SSDP Discovery
State Repository Service
Storage Service
Superfetch
Sync Host_2a5955
System Event Notification Service
System Events Broker
Task Scheduler
TCP/IP NetBIOS Helper
TeamViewer 12
Themes
Tile Data model server
Time Broker
TokenBroker
UPnP Device Host
User Data Access_2a5955
User Data Storage_2a5955
User Manager
User Profile Service
Windows Audio
Windows Audio Endpoint Builder
Windows Connection Manager
Windows Defender Antivirus Network Inspection Service
Windows Defender Antivirus Service
Windows Defender Security Center Service
Windows Event Log
Windows Firewall
Windows Font Cache Service
Windows License Manager Service
Windows Management Instrumentation
Windows Media Player Network Sharing Service
Windows Push Notifications System Service
Windows Push Notifications User Service_2a5955
Windows Search
WinHTTP Web Proxy Auto-Discovery Service
Workstation
Xbox Live Auth Manager

The command completed successfully.
Reply With Quote
Reply

Bookmarks

Topic Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump




All times are GMT +1. The time now is 11:01 PM.