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all usb ports not working

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August 5th, 2012, 11:55 PM

k9mom007

CTH Subscriber

Join Date: Sep 2005

O/S: Windows XP Pro

Location: n.e. indiana

Posts: 192

all usb ports not working

posting for my Dad. He's got a new Windows 7 machine. All usb ports have quit working. My question is, to even try to diagnose it (look at device mgr, etc) how can you do this when you don't have a keyboard or mouse (have tried other keyboards and mice and none work on this machine)? Is it possible to do any diagnosing if you can't use the mouse or keyboard?

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