Laptop shut down by itself?

wolflmg · #1 July 5th, 2012, 04:18 AM

Okay, I have no idea why this happened. I don't have much info to go on, but I know the time it shut down on it's own. It was around 8:54 pm that's according to event viewer and the only event I have for that time is this.

Name resultion for the name isatap.hsd1.in.comcast.net timed out after none of the configured DNS servers responded.

This all happened while I was away from my computer I came back to it a little after 11 pm and saw that it was off. Any ideas? Thanks

**AnnMarie** · #2 July 5th, 2012, 06:36 AM

All that error indicates is your wireless connection disconnected. It's not likely to be the cause of your shutdown.

The main cause of unexpected shutdowns in laptops without an error message or associated event is overheating. Post a new topic in our Hardware Forum if you require assistance to troubleshoot this.

wolflmg · #3 July 5th, 2012, 01:16 PM

Alright, if it happens again. I'll do that.

**AnnMarie** · #4 July 6th, 2012, 01:39 AM