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  #1  
Old July 14th, 2012, 11:37 PM
tomg tomg is offline
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Zero Access B Trojan removal?
Norton Security detected this; however, the Manual Removal Tool is only for 32-bit systems. Ours is 64.

How can I get rid of it?

-tomg
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  #2  
Old July 15th, 2012, 12:48 AM
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Miz Miz is offline
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Read this thread, then start a new thread in our Malware Removal Forum and work with the experts there to clean things up.
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  #3  
Old July 15th, 2012, 07:33 PM
tomg tomg is offline
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got it figured out!
Trojan was located in Windows.old folder.

I had recently re-installed Windows 7 when we experienced erratic pc behavior, but I hadn't deleted the original version.

Microsoft article suggested Disk Cleanup/systemsfiles.

All gone now

-tomg
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  #4  
Old July 17th, 2012, 03:14 AM
sassygirl sassygirl is offline
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I am having a trouble like this today and I stumble in your post this is amazing and wonderful I can fix mine now. Thanks
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