Etrust EZ antivirus Uninstall

[BeautyinDetail]

Okay, I just got Panda Anti-virus , and I tried to install it, it says that I have to uninstall ETrust EZ antivirus, I did that, and tried installing panda again, it said the same thing so I restarted, and it still didnt work, so does anyone know how to delete the reg files of Etrust , cause I cant remove it from add/remove anymore cause its not even there(I already removed it)

Thanks for the help

[Rainbow32]

The usual way of doing this is to reinstall the program and then uninstall it again.
If that doesn't work Look in C:\Windows for a file named UnVet32.exe, if it's still there it means that EZAV didn't uninstall correctly.
If UnVet32.exe is still in C:\Windows you'll need to boot into Safe Mode, and then click:

1. Start->Run->and type in: unvet32.exe
Pay attention to what the uninstaller displays, if it can't remove something you'll have to delete it manually.

2. Depending upon how badly the uninstaller failed after you've ran it you "may" need to manually delete the following:
* C:\Windows\AVShlExt.dll
* C:\Windows\System32\ISafeIf.dll
* C:\Windows\System32\iSafProd.dll
* C:\Windows\System32\VetRedir.dll
* C:\Windows\System32\Drivers\VetEBoot.sys
* C:\Windows\System32\Drivers\VetEFile.sys
* C:\Windows\System32\Drivers\VetFDDNT.sys
* C:\Windows\System32\Drivers\Vet-Filt.sys
* C:\Windows\System32\Drivers\VetMonNT.sys
* C:\Windows\System32\Drivers\Vet-Rec.sys
* C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus
* The EZAV start menu program group located in Start->All Programs
* In the registry:
HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\Ant i-Virus

If EZAV is the only eTrust software you've ever installed it should be safe to remove in the registry:
HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates

If you had to manually remove any files run UnVet32.exe again to see what it displays. If it displays a successful message it will delete itself, thus a complete uninstall.

[BeautyinDetail]

that worked, thank you very much
I had to manually delete files and go through reg edit, a few files were missing from sys32, so I figured they were deleted during the uninstall, again, thank you

[Rainbow32]

Glad it worked out for you. ETrust EZ antivirus has a bad rep for not wanting to uninstall. Strange a program that suppose to keep malware out of your computer becomes malware when you want to uninstall it.

[texannie]

i know this is an old thread, but i am having the same problems. i followed the directions above. unvet32.exe was there when i looked in C:windows so i did the run, one file failed in the uninstall. looked for all those other files mentioned, none were there including the one mentioned in the fail. did find and delete HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates but i still get the unvet32.exe when i check to see if it's gone.
help!!!

[mdaby3]

did you ever resolve this issue? I'm having the same trouble....

[texannie]

no. never did.

[stephenpace]

I had this exact same problem with McAfee not installing after uninstalling CA eTrust EZ Armor. After following the above instructions, I went back to the registry and searched for 'armor' which found a few more items related to EZ Armor to delete. After doing that and rebooting, the McAfee install finally worked correctly. Thanks!

While I'm happy to have this fixed, I really wish McAfee provided the option to remove the last items (if it detected the CA product was no longer installed in Add/Remove programs), or at the very least, it would point out the files and/or registry entries it was having a problem with to allow users to uninstall them. I almost deleted McAfee and went with another product for this reason until finding this thread.

[zaglool]

hi

I just did the following

start > run > and type in : unvet32.exe
a screen pop-up it says are you sure you want to remove etrust ez antivirus
i click on yes , then it start to scan then it remove almost all the contents OK but there is one of them it says ( etrust ez antivirus from right-click menus.....) fail i open the error it says unable to open registry key ( software/classes/clsid oaa034d1-7fb8-4d08-82e5-f610e4925a6a)>context menus.

any help will be appreciated.