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  #1  
Old September 2nd, 2006, 03:37 AM
grey_scale grey_scale is offline
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This Device can not start (code 10)
Windows XP

Sony CRX330EE cdrw/dvd drive

I just bought a cdrw/dvd drive and it's showing up in my hardware list with an exclaimation mark next to it. Man, nothing like spending hard earned money on something I cant get to work that really gets my blood boiling... When I double click on it the message i get is "This Device can not start (code 10)." The disk drive does NOT show up under My Computer. Anybody with any advice would be greatly appreciated, because I am seconds away from giving it the grenade treatment.

thanks
Stin
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  #2  
Old September 2nd, 2006, 05:18 AM
ludacrispix ludacrispix is offline
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What are the IDE configurations, is it on its own channel? Did you check the jumper situation?
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  #3  
Old September 3rd, 2006, 01:13 AM
grey_scale grey_scale is offline
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its the primary device on the second channel, it is the only device on the channel, and the jumper is set to master.
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  #4  
Old September 3rd, 2006, 01:54 AM
Seth_ Seth_ is offline
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As stated, it probably is the jumper configuration, but try something easier first.

Go back into Device Manager and right click on the drive. Choose uninstall. Now reboot.
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  #5  
Old September 3rd, 2006, 02:45 AM
grey_scale grey_scale is offline
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tried the uninstal and reboot, no dice. I guess ill try the cable select jumper setting?
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  #6  
Old September 3rd, 2006, 02:47 AM
Seth_ Seth_ is offline
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If the rom is the only optical drive, then it should be jumpered to Master on IDE2, and connected on the end of the cable. The middle connector on the cable is for a slave drive.
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  #7  
Old September 3rd, 2006, 05:02 AM
grey_scale grey_scale is offline
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cables are as instructed. Jumper is on master. still nothin.
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  #8  
Old September 3rd, 2006, 05:20 AM
Seth_ Seth_ is offline
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Quote:
Originally Posted by grey_scale View Post
cables are as instructed. Jumper is on master. still nothin.
Ok, forget XP for now. Have a look in the bios program to see what drives are detected there. Watch the screen as the computer boots. You should see something like "Press xx to enter setup (bios). It's usually the DEL key.

Once in there, poke around until you find a screen that lists the IDE devices. It will look something like this. Post back with that IDE list.
Last edited by Seth_; September 3rd, 2006 at 05:44 AM.
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  #9  
Old September 3rd, 2006, 05:16 PM
grey_scale grey_scale is offline
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IDE CHANNEL 1 MASTER MAXTOR 4R120L0
IDE CHANNEL 1 SLAVE NONE
IDE CHANNEL 2 MASTER SONY CD-RW/DVD ROM CRX
IDE CHANNEL 2 SLAVE NONE
IDE 3RD MASTER NONE
IDE 4TH MASTER NONE


as far is the IDE Configuration section, i do not have that. I only have the list above
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  #10  
Old September 3rd, 2006, 05:37 PM
Seth_ Seth_ is offline
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That's perfect grey scale.

You just confirmed that your bios detection is fine, the jumpers are fine, and the cd/dvd is fine.

Go into device manager and try to update the driver for the drive. If that doesn't work, stay in Device Manager and click Troubleshoot to start The Troubleshooting Wizard.
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  #11  
Old September 3rd, 2006, 05:53 PM
grey_scale grey_scale is offline
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still nothing. I have gone through my device manager and there is another faulted object: the SM Bus controller. with a little research I am beginning to think my problem may lie here. Any ideas
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  #12  
Old September 3rd, 2006, 06:01 PM
Seth_ Seth_ is offline
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Quote:
Originally Posted by grey_scale View Post
still nothing. I have gone through my device manager and there is another faulted object: the SM Bus controller. with a little research I am beginning to think my problem may lie here. Any ideas
Yes, you'll need to address that. Are there any other devices in Device Manager that have a "!" or "?" beside them?

Attempt to update the bus controller's driver. Allow XP to search the internet if requested.

Failing that, download and run Everest from my below link. Post back with the "Chipset" information. Once I have that, I can find the drivers. Also, is that XP Home or Pro?
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  #13  
Old September 3rd, 2006, 06:10 PM
grey_scale grey_scale is offline
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XP home

Chipset

--------------------------------------------------------------------------------


[ North Bridge: nVIDIA nForce2 Ultra 400 (Crush18) ]

North Bridge Properties:
North Bridge nVIDIA nForce2 Ultra 400 (Crush18)
Revision C1
Package Type 840 Pin BGA
In-Order Queue Depth 8

Memory Controller:
Type Dual Channel (128-bit)
Active Mode Dual Channel (128-bit)

Memory Timings:
CAS Latency (CL) 2.5T
RAS To CAS Delay (tRCD) 3T
RAS Precharge (tRP) 3T
RAS Active Time (tRAS) 7T
Row Cycle Time (tRC) 11T
Row Refresh Cycle Time (tRFC) 12T
Command Rate (CR) 1T
RAS To RAS Delay (tRRD) 2T
Read To Read Delay (tRTR) 2T
Read To Write Delay (tRTW) 4T
Write To Read Delay (tWTR) 3T

Error Correction:
ECC Not Supported
ChipKill ECC Not Supported
RAID Not Supported
ECC Scrubbing Not Supported

Memory Slots:
DRAM Slot #1 1024 MB (PC2700 DDR SDRAM)
DRAM Slot #2 1024 MB (PC2700 DDR SDRAM)

AGP Controller:
AGP Version 3.00
AGP Status Disabled
AGP Device nVIDIA GeForce FX 5200
AGP Aperture Size 128 MB
Supported AGP Speeds 1x, 2x, 4x, 8x
Current AGP Speed 4x
Fast-Write Supported, Disabled
Side Band Addressing Supported, Disabled

Chipset Manufacturer:
Company Name NVIDIA Corporation
Product Information http://www.nvidia.com/page/mobo.html
Driver Download http://www.nvidia.com/content/drivers/drivers.asp

Problems & Suggestions:
Problem AGP is disabled. This may cause performance penalty.
Problem Current AGP speed is lower than maximum supported. This may cause performance penalty.

[ South Bridge: nVIDIA MCP2-ST ]

South Bridge Properties:
South Bridge nVIDIA MCP2-ST
Revision A3
Package Type 484 Pin BGA

AC'97 Audio Controller:
Audio Controller Type nVIDIA MCP2-S
Codec Name Avance Logic ALC658
Codec ID 414C4780h
S/PDIF Output Supported

Chipset Manufacturer:
Company Name NVIDIA Corporation
Product Information http://www.nvidia.com/page/mobo.html
Driver Download http://www.nvidia.com/content/drivers/drivers.asp
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  #14  
Old September 3rd, 2006, 06:21 PM
Seth_ Seth_ is offline
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Ok, I just need one more thing from Everest: The model # of the motherboard.
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  #15  
Old September 3rd, 2006, 06:27 PM
grey_scale grey_scale is offline
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Motherboard ID 11/26/2004-nVidia-nForce-6A61BA1EC-14

Motherboard Name Abit NF7-S2(G)
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