Go Back   Cyber Tech Help Support Forums > Operating Systems > Windows Vista

Notices

Reply
 
Topic Tools
  #1  
Old July 25th, 2009, 02:43 PM
jessek's Avatar
jessek jessek is offline
Senior Member
 
Join Date: Dec 2002
Location: canada
Age: 57
Posts: 489
DVD Decoder problem

I just tried to burn a video from my new Flip Mino camcorder and after about 5% burning successfully, I got a message saying the some of the files couldn`t be read and that I may need a decoder.

When I went to Microsoft`s site however, it indicated that those using Vista Home Premium (my OS), had decoders included.

Does my decoder need to be updated, and if so how? Or is there a free decoder that is good to use instead?

Reply With Quote


  #2  
Old July 25th, 2009, 08:20 PM
AnnMarie's Avatar
AnnMarie AnnMarie is offline
Cyber Tech Help Moderator
 
Join Date: Oct 2001
O/S: Windows Vista 32-bit
Location: New Zealand
Posts: 59,811
Hi jessek. Have you downloaded and installed the latest software for your camcorder. See here. Also check to make sure your computer meets the minimum requirements. There are some FAQ's on their site that may help you too.
Reply With Quote
  #3  
Old July 25th, 2009, 11:52 PM
jessek's Avatar
jessek jessek is offline
Senior Member
 
Join Date: Dec 2002
Location: canada
Age: 57
Posts: 489
Thanks for the response AnnMarie.

I have gone to the Flip site and everything is/was updated.

I posed this question in the Vista forum though, because I fear that my Vista Home Premium does not have the decoding capabilities that it is supposed to, and I honestly don't know how to check that out.

I tried to burn a DVD again, and here is the exact wording of the error message:

"Windows DVD Maker" is at the top of the window and then:

Cannot Create the DVD.

One or more of the files that were added in DVD Maker could not be decoded correctly. Verify that you have decoding software installed on your computer that can decode the different files and then try again.

The Flip videos are .MP4 extensions.

Reply With Quote
  #4  
Old July 26th, 2009, 12:43 AM
AnnMarie's Avatar
AnnMarie AnnMarie is offline
Cyber Tech Help Moderator
 
Join Date: Oct 2001
O/S: Windows Vista 32-bit
Location: New Zealand
Posts: 59,811
Hi jessek. I dont burn video's to DVD so I could be corrected however I have done a little research and it looks like you will have to convert the files to avi's before you can burn them.

You can purchase software that will do this (see here) or try the suggestions here.
Reply With Quote
  #5  
Old July 26th, 2009, 12:58 AM
jessek's Avatar
jessek jessek is offline
Senior Member
 
Join Date: Dec 2002
Location: canada
Age: 57
Posts: 489
I'll take a look at those sites.

Thanks!
Reply With Quote
  #6  
Old July 26th, 2009, 01:02 AM
AnnMarie's Avatar
AnnMarie AnnMarie is offline
Cyber Tech Help Moderator
 
Join Date: Oct 2001
O/S: Windows Vista 32-bit
Location: New Zealand
Posts: 59,811
You are welcome and good luck.
Reply With Quote
  #7  
Old July 26th, 2009, 04:16 PM
jessek's Avatar
jessek jessek is offline
Senior Member
 
Join Date: Dec 2002
Location: canada
Age: 57
Posts: 489
Following up to say that things are working now, and that everything came down to Windows DVD Maker not being able to read MP4's. Once I converted them, it was easy to move the Flip video to DVD.

Thanks again, AnnMarie.
Reply With Quote
  #8  
Old July 26th, 2009, 11:47 PM
AnnMarie's Avatar
AnnMarie AnnMarie is offline
Cyber Tech Help Moderator
 
Join Date: Oct 2001
O/S: Windows Vista 32-bit
Location: New Zealand
Posts: 59,811
That's good news jessek and thanks for the update.
Reply With Quote
Reply

Bookmarks

Topic Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump




All times are GMT +1. The time now is 06:28 PM.