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#1
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Help: Trojan Horse Downloader.stubby.a
I have read through several posts, however I am still not sure what to do. I am not sure if this is the virus that AIM is installing - however, I did JUST upgrade my AIM. I have AVG and it isn't healing the file. It is saying that the virus is in C:\windows\susp.exe.
Please help. Rachael |
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#2
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I saw another thread on this and it said to download HijackThis. Here is my log.
Thanks for your help, Rachael ********** Logfile of HijackThis v1.97.7 Scan saved at 5:57:42 PM, on 11/18/2003 Platform: Windows ME (Win9x 4.90.3000) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\SYSTEM\KERNEL32.DLL C:\WINDOWS\SYSTEM\MSGSRV32.EXE C:\WINDOWS\SYSTEM\SPOOL32.EXE C:\WINDOWS\SYSTEM\MPREXE.EXE C:\WINDOWS\SYSTEM\MSTASK.EXE C:\WINDOWS\SYSTEM\SSDPSRV.EXE C:\PROGRAM FILES\GRISOFT\AVG6\AVGSERV9.EXE C:\WINDOWS\SYSTEM\mmtask.tsk C:\WINDOWS\EXPLORER.EXE C:\WINDOWS\TASKMON.EXE C:\WINDOWS\SYSTEM\SYSTRAY.EXE C:\WINDOWS\SYSTEM\HPSYSDRV.EXE C:\PROGRAM FILES\MOTIVE\MOTMON.EXE C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE C:\WINDOWS\OPTIONS\CABS\LOGITECH\HP_FINDER.EXE C:\PROGRAM FILES\ADAPTEC\DIRECTCD\DIRECTCD.EXE C:\PROGRAM FILES\IOMEGA\DRIVEICONS\IMGICON.EXE C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\MMKEYBD.EXE C:\PROGRAM FILES\GRISOFT\AVG6\AVGCC32.EXE C:\WINDOWS\RunDLL.exe C:\WINDOWS\WT\UPDATER\WCMDMGR.EXE C:\PROGRAM FILES\MICROSOFT ACTIVESYNC\WCESCOMM.EXE C:\PROGRAM FILES\POP-UP STOPPER FREE EDITION\PSFREE.EXE C:\PROGRAM FILES\QUICKENW\QWDLLS.EXE C:\PROGRAM FILES\IOMEGA\IOMEGA BACKUP\DTSC.EXE C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\KEYBDMGR.EXE C:\WINDOWS\SYSTEM\PSTORES.EXE C:\PROGRAM FILES\NETROPA\ONSCREEN DISPLAY\OSD.EXE C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\MMUSBKB2.EXE C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\OUTLOOK.EXE C:\WINDOWS\SYSTEM\DDHELP.EXE C:\WINDOWS\SYSTEM\HPZSTATX.EXE C:\FTP\HIJACKTHIS.EXE R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.sureseeker.com/search.htm R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.sureseeker.com/search.htm R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.sureseeker.com/search.htm R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.twopeasinabucket.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.sureseeker.com/search.htm R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.hpwis.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.hpwis.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://search.hpwis.com/ R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = localhost F0 - system.ini: Shell=C:\WINDOWS\Explorer.exe F1 - win.ini: run=hpfsched O2 - BHO: (no name) - {9D0CE967-BEE9-404B-B77E-BE877CBE6FBA} - C:\WINDOWS\SYSTEM\M030206POHS.DLL O2 - BHO: (no name) - {000004CC-E4FF-4F2C-BC30-DBEF0B983BC9} - C:\WINDOWS\IPINSIGT.DLL O2 - BHO: My Search BHO - {014DA6C1-189F-421a-88CD-07CFE51CFF10} - C:\PROGRAM FILES\MYSEARCH\BAR\1.BIN\S4BAR.DLL O2 - BHO: (no name) - {00000580-C637-11D5-831C-00105AD6ACF0} - C:\WINDOWS\MSVIEW.DLL O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\PROGRAM FILES\MYWEBSEARCH\BAR\1.BIN\MWSBAR.DLL O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\PROGRAM FILES\MYWEBSEARCH\SRCHASTT\1.BIN\MWSSRCAS.DLL O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - C:\WINDOWS\TWAINTEC.DLL O3 - Toolbar: My &Search Bar - {014DA6C9-189F-421a-88CD-07CFE51CFF10} - C:\PROGRAM FILES\MYSEARCH\BAR\1.BIN\S4BAR.DLL O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX O3 - Toolbar: My &Web Search - {07B18EA9-A523-4961-B6BB-170DE4475CCA} - C:\PROGRAM FILES\MYWEBSEARCH\BAR\1.BIN\MWSBAR.DLL O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s O4 - HKLM\..\Run: [SystemTray] SysTray.Exe O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe O4 - HKLM\..\Run: [Delay] C:\WINDOWS\delayrun.exe O4 - HKLM\..\Run: [MotiveMonitor] C:\Program Files\Motive\motmon.exe O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe O4 - HKLM\..\Run: [HPLogiFinder] \WINDOWS\OPTIONS\CABS\LOGITECH\HP_FINDER.EXE O4 - HKLM\..\Run: [Adaptec DirectCD] C:\Program Files\ADAPTEC\DIRECTCD\DIRECTCD.EXE O4 - HKLM\..\Run: [Iomega Startup Options] C:\Program Files\Iomega\Common\ImgStart.exe O4 - HKLM\..\Run: [Iomega Drive Icons] C:\Program Files\Iomega\DriveIcons\ImgIcon.exe O4 - HKLM\..\Run: [MFLO] C:\WINDOWS\SYSTEM\LS\MFLO.EXE O4 - HKLM\..\Run: [Keyboard Manager] C:\Program Files\Netropa\One-touch Multimedia Keyboard\MMKeybd.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\GRISOFT\AVG6\avgcc32.exe /STARTUP O4 - HKLM\..\Run: [SENTRY] C:\WINDOWS\SENTRY.exe O4 - HKLM\..\Run: [SUSP] C:\WINDOWS\SUSP.exe O4 - HKLM\..\Run: [wcmdmgr] C:\WINDOWS\wt\updater\wcmdmgrl.exe -launch O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe O4 - HKLM\..\RunServices: [Avgserv9.exe] C:\PROGRA~1\GRISOFT\AVG6\Avgserv9.exe O4 - HKCU\..\Run: [Taskbar Display Controls] RunDLL deskcp16.dll,QUICKRES_RUNDLLENTRY O4 - HKCU\..\Run: [TimeLeft] C:\PROGRAM FILES\TIMELEFT\TIMELEFT.EXE O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\PROGRAM FILES\MICROSOFT ACTIVESYNC\WCESCOMM.EXE" O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRAM FILES\POP-UP STOPPER FREE EDITION\PSFREE.EXE" O4 - HKCU\..\Run: [Forbes] C:\Program Files\Forbes\ForbesAlerts.exe O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe" O4 - Startup: Quicken Startup.lnk = C:\Program Files\quickenw\QWDLLS.EXE O4 - Startup: Billminder.lnk = C:\Program Files\quickenw\BILLMIND.EXE O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O4 - Startup: Iomega Backup Scheduler.lnk = C:\Program Files\Iomega\Iomega Backup\dtsc.exe O4 - Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O9 - Extra button: Related (HKLM) O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM) O9 - Extra button: Messenger (HKLM) O9 - Extra 'Tools' menuitem: MSN Messenger Service (HKLM) O9 - Extra button: Yahoo! Messenger (HKLM) O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM) O9 - Extra button: Create Mobile Favorite (HKLM) O9 - Extra 'Tools' menuitem: Create Mobile Favorite... (HKLM) O9 - Extra button: AIM (HKLM) O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM) O14 - IERESET.INF: START_PAGE_URL=http://hp.my.yahoo.com O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/s...sh/swflash.cab O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.141/code/PWActiveXImgCtl.CAB O16 - DPF: {8D83D301-E841-11D1-B155-00600823BCF9} (WebLine Browser Integration Classes) - http://live.landsend.com/webline/applets/msie40x.cab O16 - DPF: {0DD4833D-DFFA-11D3-94D7-0050DAC353B6} (DndCtrl Class) - http://www.ofoto.com/OfotoDND.cab O16 - DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003} (Persits Software XUpload) - http://www.walmartphotocenter.com/ph...ad/XUpload.ocx O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://officeupdate.microsoft.com/Te...loads/outc.cab O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://usercenter.cox.net/rsuite/sdc...ad/tgctlcm.cab O16 - DPF: Yahoo! Poker - http://download.games.yahoo.com/game...ts/y/pt0_x.cab O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...631.8051273148 O16 - DPF: {EE2589EB-7FC8-44DB-A892-573F2C4B41E0} - http://pdf.forbes.com/forbesnews/tri...aderSigned.cab O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} (Fun Web Products Installer Start) - http://imgfarm.com/images/nocache/fu...tup1.0.0.5.cab |
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#3
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Welcome to CTH Rachael. I can see the problem but before we start, could you please go here and run the online scanner. Set it to Cure and keep a careful note of what files are recognised (if any) and the file path then post that information back here (it may not be able to fix any problems).
Next, download Spybot - Search & Destroy from here. If you already have Spybot on your PC, make sure that it is the latest version and go online and make sure that you have installed the latest updates. After installing, launch Spybot from the Desktop Icon (Easy Mode),click on the Search For Updates button, search for and install all updates. Now click on the Check for Problems button and the scan will start. Any Red entries indicate spyware problems that should be fixed to avoid security and/or privacy problems. This is the only kind of problem that is preselected to be fixed. If, after running the scan, Spybot displays red entries, click on the Fix Selected Problems button. Now click on the Immunize button to protect your PC from known pests and exit. If you have chosen to install an icon in your Quick Launch bar, Spybot will launch in Advanced Mode. I do not recommend this option for first time users of Spybot. NOTE: SSD will sometimes not be able to remove all active components in the first 'run'. In that case you will get a dialog asking you to run SSD at next start. Click yes and reboot. SSD will activate before the system puts these components 'in use', and it will then be able to 'fix' the rest. When you have done all of the above, run Hijack This again and post back a new log. |
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#4
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Thank you so much for your help. Unfortunatelly when I ran the online scanner, my computer crashed several times, then froze during the scan, so I am unable to complete it. I then ran spybot. It removed some of the files, then told me to reboot. I did so, and it also froze during the scan. Also, during both of these scans I would get the error message from AVG and I would select HEAL and the process would continue.
Thank you. Rachael Logfile of HijackThis v1.97.7 Scan saved at 7:40:06 AM, on 11/19/2003 Platform: Windows ME (Win9x 4.90.3000) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\SYSTEM\KERNEL32.DLL C:\WINDOWS\SYSTEM\MSGSRV32.EXE C:\WINDOWS\SYSTEM\SPOOL32.EXE C:\WINDOWS\SYSTEM\MPREXE.EXE C:\WINDOWS\SYSTEM\MSTASK.EXE C:\WINDOWS\SYSTEM\SSDPSRV.EXE C:\PROGRAM FILES\GRISOFT\AVG6\AVGSERV9.EXE C:\WINDOWS\SYSTEM\mmtask.tsk C:\WINDOWS\EXPLORER.EXE C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE C:\WINDOWS\TASKMON.EXE C:\WINDOWS\SYSTEM\SYSTRAY.EXE C:\WINDOWS\SYSTEM\HPSYSDRV.EXE C:\WINDOWS\DELAYRUN.EXE C:\PROGRAM FILES\MOTIVE\MOTMON.EXE C:\WINDOWS\OPTIONS\CABS\LOGITECH\HP_FINDER.EXE C:\PROGRAM FILES\ADAPTEC\DIRECTCD\DIRECTCD.EXE C:\PROGRAM FILES\IOMEGA\DRIVEICONS\IMGICON.EXE C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\MMKEYBD.EXE C:\PROGRAM FILES\GRISOFT\AVG6\AVGCC32.EXE C:\WINDOWS\RunDLL.exe C:\PROGRAM FILES\TIMELEFT\TIMELEFT.EXE C:\PROGRAM FILES\MICROSOFT ACTIVESYNC\WCESCOMM.EXE C:\PROGRAM FILES\POP-UP STOPPER FREE EDITION\PSFREE.EXE C:\PROGRAM FILES\QUICKENW\QWDLLS.EXE C:\PROGRAM FILES\IOMEGA\IOMEGA BACKUP\DTSC.EXE C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\KEYBDMGR.EXE C:\PROGRAM FILES\NETROPA\ONSCREEN DISPLAY\OSD.EXE C:\WINDOWS\SYSTEM\PSTORES.EXE C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\MMUSBKB2.EXE C:\FTP\HIJACKTHIS.EXE R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.twopeasinabucket.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.hpwis.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.hpwis.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://search.hpwis.com/ R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = localhost F0 - system.ini: Shell=C:\WINDOWS\Explorer.exe F1 - win.ini: run=hpfsched O2 - BHO: My Search BHO - {014DA6C1-189F-421a-88CD-07CFE51CFF10} - C:\PROGRAM FILES\MYSEARCH\BAR\1.BIN\S4BAR.DLL O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - (no file) O3 - Toolbar: My &Search Bar - {014DA6C9-189F-421a-88CD-07CFE51CFF10} - C:\PROGRAM FILES\MYSEARCH\BAR\1.BIN\S4BAR.DLL O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s O4 - HKLM\..\Run: [SystemTray] SysTray.Exe O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe O4 - HKLM\..\Run: [Delay] C:\WINDOWS\delayrun.exe O4 - HKLM\..\Run: [MotiveMonitor] C:\Program Files\Motive\motmon.exe O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers O4 - HKLM\..\Run: [HPLogiFinder] \WINDOWS\OPTIONS\CABS\LOGITECH\HP_FINDER.EXE O4 - HKLM\..\Run: [Adaptec DirectCD] C:\Program Files\ADAPTEC\DIRECTCD\DIRECTCD.EXE O4 - HKLM\..\Run: [Iomega Startup Options] C:\Program Files\Iomega\Common\ImgStart.exe O4 - HKLM\..\Run: [Iomega Drive Icons] C:\Program Files\Iomega\DriveIcons\ImgIcon.exe O4 - HKLM\..\Run: [MFLO] C:\WINDOWS\SYSTEM\LS\MFLO.EXE O4 - HKLM\..\Run: [Keyboard Manager] C:\Program Files\Netropa\One-touch Multimedia Keyboard\MMKeybd.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\GRISOFT\AVG6\avgcc32.exe /STARTUP O4 - HKLM\..\Run: [SUSP] C:\WINDOWS\SUSP.exe O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe O4 - HKLM\..\RunServices: [Avgserv9.exe] C:\PROGRA~1\GRISOFT\AVG6\Avgserv9.exe O4 - HKCU\..\Run: [Taskbar Display Controls] RunDLL deskcp16.dll,QUICKRES_RUNDLLENTRY O4 - HKCU\..\Run: [TimeLeft] C:\PROGRAM FILES\TIMELEFT\TIMELEFT.EXE O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\PROGRAM FILES\MICROSOFT ACTIVESYNC\WCESCOMM.EXE" O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRAM FILES\POP-UP STOPPER FREE EDITION\PSFREE.EXE" O4 - HKCU\..\Run: [Forbes] C:\Program Files\Forbes\ForbesAlerts.exe O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe" O4 - Startup: Quicken Startup.lnk = C:\Program Files\quickenw\QWDLLS.EXE O4 - Startup: Billminder.lnk = C:\Program Files\quickenw\BILLMIND.EXE O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O4 - Startup: Iomega Backup Scheduler.lnk = C:\Program Files\Iomega\Iomega Backup\dtsc.exe O4 - Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O9 - Extra button: Related (HKLM) O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM) O9 - Extra button: Messenger (HKLM) O9 - Extra 'Tools' menuitem: MSN Messenger Service (HKLM) O9 - Extra button: Yahoo! Messenger (HKLM) O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM) O9 - Extra button: Create Mobile Favorite (HKLM) O9 - Extra 'Tools' menuitem: Create Mobile Favorite... (HKLM) O9 - Extra button: AIM (HKLM) O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM) O14 - IERESET.INF: START_PAGE_URL=http://hp.my.yahoo.com O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/s...sh/swflash.cab O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.141/code/PWActiveXImgCtl.CAB O16 - DPF: {8D83D301-E841-11D1-B155-00600823BCF9} (WebLine Browser Integration Classes) - http://live.landsend.com/webline/applets/msie40x.cab O16 - DPF: {0DD4833D-DFFA-11D3-94D7-0050DAC353B6} (DndCtrl Class) - http://www.ofoto.com/OfotoDND.cab O16 - DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003} (Persits Software XUpload) - http://www.walmartphotocenter.com/ph...ad/XUpload.ocx O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://officeupdate.microsoft.com/Te...loads/outc.cab O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://usercenter.cox.net/rsuite/sdc...ad/tgctlcm.cab O16 - DPF: Yahoo! Poker - http://download.games.yahoo.com/game...ts/y/pt0_x.cab O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...631.8051273148 O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} (Fun Web Products Installer Start) - http://imgfarm.com/images/nocache/fu...tup1.0.0.5.cab O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/virusinfo/webscan.cab |
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#5
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Hi again Rachael - Close IE and run Hijack This again. This time, select the below entries and click on Fix Selected.
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about_:blank R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about_:blank O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - (no file) O4 - HKLM\..\Run: [SUSP] C:\WINDOWS\SUSP.exe O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.141/code/PWActiveXImgCtl.CAB O16 - DPF: {8D83D301-E841-11D1-B155-00600823BCF9} (WebLine Browser Integration Classes) - http://live.landsend.com/webline/applets/msie40x.cab O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...meInstaller.exe O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} (Fun Web Products Installer Start) - http://imgfarm.com/images/nocache/f...etup1.0.0.5.cab When you have done this, boot into Safe Mode (restart your PC and tap F8 as it restarts) make sure that you can view hidden files and folders and delete SUSP.exe Rachael, do you know what MFLO.EXE is (see below)? If not, would you please copy this file, zip it up and send it to me. My address is annmarie@cybertechehlp.com. Thanks. It looks suspicious to me so I think we will disable it and see what happens (this is reversible). Go to Start > Run and type: msconfig then OK. Click on the Startup Tab and look for MFLO or LS and uncheck it. Reboot. O4 - HKLM\..\Run: [MFLO] C:\WINDOWS\SYSTEM\LS\MFLO.EXE Try running an online scan now. Post back the log or the names of any malware indentified and the file path. |
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#6
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Thank you so much for all of your help, AnnMarie. I followed all of your instructions and I am no longer getting the message from AVG about the virus.
The file that you thought looked suspicious really didn't exsist anymore - it was from a program called LoginSheild that obvioiusly didn't do a complete uninstall -I have removed it from the startup. However, I am unable to run the online scan (or for that matter AVG's scan) without my computer crashing. Any tips on this? When I run the online scan I have all programs closed, however AVG is running in the background. I don't think that this will really make a difference though. Thanks again, Rachael |
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#7
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You are welcome Rachael. It's possible that AVG may have corrupted. Uninstall it, reboot and then try this online scanner and see what happens. If RAV detects any malware, copy the log and post it in this thread. If all is well, get a fresh download of AVG and reinstall it. Also run Hijack This again and post back a new log.
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#8
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You are awesome Ann Marie. I really appreciate this. I tried to access the RAV website and it seems to be down, so I uninstalled AVG and attempted to run the computer associates virus scan and it froze yet again, so my theory that AVG wasn't interfering was correct. I am now downloading a new AVG and I will attempt to run that. I will also check the RAV website to see if it will come up later.
I remember when I had Norton AV installed it could not do a scan on ME because of the system restore files. I had to turn off the restore function. Could this be hampering the virus scan? Although, when the comptuer is freezing it hasn't been on one of the restore files. Once I am able to do a scan I will post my Hijack log. Rachael |
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#9
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Hi Rachael, no AVG scans the System Restore files without any problem. The below entry bothers me:
F0 - system.ini: Shell=C:\WINDOWS\Explorer.exe This should not be in your startups but at the same time, it is the correct file path for Explorer.exe and I do not wish to use Hijack This to disable it as it has the potential to cripple your OS. If this is an indication of malware, it will most likely be a trojan. Download, install and run the free trial version of Trojan Hunter from here and let us know what it finds. |
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#10
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Sorry for the delay, I have crashed about 100 times. So, I uninstalled and re-installed a new version of AVG, however it will either crash (blue screen) or freeze my computer when attempting a scan. The same happens while running both the Computer associciates virus scan and the RAV scan. I installed the Trojan Hunter and was able to run it in the quick scan - the full scan will also freeze my pc. The quick scan found nothing wrong.
Here is the current HiJack log: Logfile of HijackThis v1.97.7 Scan saved at 7:49:11 AM, on 11/22/2003 Platform: Windows ME (Win9x 4.90.3000) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\SYSTEM\KERNEL32.DLL C:\WINDOWS\SYSTEM\MSGSRV32.EXE C:\WINDOWS\SYSTEM\SPOOL32.EXE C:\WINDOWS\SYSTEM\MPREXE.EXE C:\WINDOWS\SYSTEM\MSTASK.EXE C:\WINDOWS\SYSTEM\SSDPSRV.EXE C:\PROGRAM FILES\GRISOFT\AVG6\AVGSERV9.EXE C:\WINDOWS\SYSTEM\mmtask.tsk C:\WINDOWS\EXPLORER.EXE C:\WINDOWS\TASKMON.EXE C:\WINDOWS\SYSTEM\SYSTRAY.EXE C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE C:\WINDOWS\SYSTEM\HPSYSDRV.EXE C:\PROGRAM FILES\MOTIVE\MOTMON.EXE C:\WINDOWS\OPTIONS\CABS\LOGITECH\HP_FINDER.EXE C:\PROGRAM FILES\ADAPTEC\DIRECTCD\DIRECTCD.EXE C:\PROGRAM FILES\IOMEGA\DRIVEICONS\IMGICON.EXE C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\MMKEYBD.EXE C:\PROGRAM FILES\GRISOFT\AVG6\AVGCC32.EXE C:\PROGRAM FILES\TROJANHUNTER 3.7\THGUARD.EXE C:\WINDOWS\RunDLL.exe C:\PROGRAM FILES\MICROSOFT ACTIVESYNC\WCESCOMM.EXE C:\PROGRAM FILES\POP-UP STOPPER FREE EDITION\PSFREE.EXE C:\PROGRAM FILES\QUICKENW\QWDLLS.EXE C:\PROGRAM FILES\IOMEGA\IOMEGA BACKUP\DTSC.EXE C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\KEYBDMGR.EXE C:\PROGRAM FILES\NETROPA\ONSCREEN DISPLAY\OSD.EXE C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\MMUSBKB2.EXE C:\WINDOWS\SYSTEM\WBEM\WINMGMT.EXE C:\FTP\HIJACKTHIS.EXE R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.twopeasinabucket.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.hpwis.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.hpwis.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://search.hpwis.com/ R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = localhost F0 - system.ini: Shell=C:\WINDOWS\Explorer.exe F1 - win.ini: run=hpfsched O2 - BHO: My Search BHO - {014DA6C1-189F-421a-88CD-07CFE51CFF10} - C:\PROGRAM FILES\MYSEARCH\BAR\1.BIN\S4BAR.DLL O3 - Toolbar: My &Search Bar - {014DA6C9-189F-421a-88CD-07CFE51CFF10} - C:\PROGRAM FILES\MYSEARCH\BAR\1.BIN\S4BAR.DLL O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s O4 - HKLM\..\Run: [SystemTray] SysTray.Exe O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe O4 - HKLM\..\Run: [Delay] C:\WINDOWS\delayrun.exe O4 - HKLM\..\Run: [MotiveMonitor] C:\Program Files\Motive\motmon.exe O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers O4 - HKLM\..\Run: [HPLogiFinder] \WINDOWS\OPTIONS\CABS\LOGITECH\HP_FINDER.EXE O4 - HKLM\..\Run: [Adaptec DirectCD] C:\Program Files\ADAPTEC\DIRECTCD\DIRECTCD.EXE O4 - HKLM\..\Run: [Iomega Startup Options] C:\Program Files\Iomega\Common\ImgStart.exe O4 - HKLM\..\Run: [Iomega Drive Icons] C:\Program Files\Iomega\DriveIcons\ImgIcon.exe O4 - HKLM\..\Run: [Keyboard Manager] C:\Program Files\Netropa\One-touch Multimedia Keyboard\MMKeybd.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\GRISOFT\AVG6\avgcc32.exe /STARTUP O4 - HKLM\..\Run: [THGuard] "C:\PROGRAM FILES\TROJANHUNTER 3.7\THGUARD.EXE" O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe O4 - HKLM\..\RunServices: [Avgserv9.exe] C:\PROGRA~1\GRISOFT\AVG6\Avgserv9.exe O4 - HKCU\..\Run: [Taskbar Display Controls] RunDLL deskcp16.dll,QUICKRES_RUNDLLENTRY O4 - HKCU\..\Run: [TimeLeft] C:\PROGRAM FILES\TIMELEFT\TIMELEFT.EXE O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\PROGRAM FILES\MICROSOFT ACTIVESYNC\WCESCOMM.EXE" O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRAM FILES\POP-UP STOPPER FREE EDITION\PSFREE.EXE" O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe" O4 - Startup: Quicken Startup.lnk = C:\Program Files\quickenw\QWDLLS.EXE O4 - Startup: Billminder.lnk = C:\Program Files\quickenw\BILLMIND.EXE O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O4 - Startup: Iomega Backup Scheduler.lnk = C:\Program Files\Iomega\Iomega Backup\dtsc.exe O4 - Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O9 - Extra button: Related (HKLM) O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM) O9 - Extra button: Messenger (HKLM) O9 - Extra 'Tools' menuitem: MSN Messenger Service (HKLM) O9 - Extra button: Yahoo! Messenger (HKLM) O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM) O9 - Extra button: Create Mobile Favorite (HKLM) O9 - Extra 'Tools' menuitem: Create Mobile Favorite... (HKLM) O9 - Extra button: AIM (HKLM) O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM) O14 - IERESET.INF: START_PAGE_URL=http://hp.my.yahoo.com O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/s...sh/swflash.cab O16 - DPF: {0DD4833D-DFFA-11D3-94D7-0050DAC353B6} (DndCtrl Class) - http://www.ofoto.com/OfotoDND.cab O16 - DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003} (Persits Software XUpload) - http://www.walmartphotocenter.com/ph...ad/XUpload.ocx O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://officeupdate.microsoft.com/Te...loads/outc.cab O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://usercenter.cox.net/rsuite/sdc...ad/tgctlcm.cab O16 - DPF: Yahoo! Poker - http://download.games.yahoo.com/game...ts/y/pt0_x.cab O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...631.8051273148 O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/virusinfo/webscan.cab O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cab Rachael |
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#11
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Rachael - Go to Start > Run and type system.ini. Scroll down to the Boot heading and see if this entry exits.
Shell=Explorer.exe If it does, run Hijack This again and use it to fix the below entry: F0 - system.ini: Shell=C:\WINDOWS\Explorer.exe Reboot afterwards and see if you can run AVG and Trojan Hunter now. Let us know the results. |
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#12
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I removed the system.ini entry from Hijack This and I still crash when running AVG and Trojan Hunter. With AVG I get a blue screen of death with an AVGCORE(01) error.
Do you think that upgrading my system from ME to XP would help? Thanks, Rachael |
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#13
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Hi Rachael, I checked on the AVG support site and their FAQ says that error is caused by an incorrect or damaged installation.
Now that you have fixed that last entry with Hijack This, trying uninstalling both AVG and Trojan Hunter (you will not need Trojan Hunter now anyway) and reinstalling AVG again. Let us know how you get on. |
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#14
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Well, I unistalled, re-downloaded and it still won't run. Any other thoughts? I mean, as long as it detects viruses I should be alright. It didn't run before and it still found stubby...
Thanks so much, Rachael |
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#15
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If it not correctly installed or you have a conflict when it runs, there is no guarantee that you will have adequate protection Rachael. It would be more satisfactory if we could find out what is causing the problem. Perhaps I should have suggested that you reinstall it in Safe Mode. For starters, boot into Safe Mode and see if it will run without problems (restart your PC and tap F8 as it restarts).
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