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Patched Mac QuickBooks still deletes data
Posted by: Tweaker
Date added: 08:54, 3rd January 2008 GMT
Source: Computer World News
Just two days after Intuit Inc. said it had finally come up with a permanent patch for a bug in QuickBooks on the Mac that erased files from users' hard drives, the company acknowledged it has not completely fixed the flaw.
Users who apply the patch -- available for manual download since Monday and scheduled to be automatically downloaded to all machines running QuickBooks 2006 for Mac starting Thursday morning -- are still at risk if they run the accounting software while in range of a wireless hotspot, said Ian Vacin, offering leader for Intuit's Mac finance line, in a posting to the product's support forum Monday afternoon.
Two weeks ago, QuickBooks 2006 users discovered that a buggy automatic update from Intuit wiped all files on the Mac desktop. The company warned customers against using QuickBooks, then recommended that they shift files from the desktop to other folders.
On Saturday, Vacin announced on the QuickBooks support forum that a patch would be available Dec. 31. The patch, he said, fixed the flaw by permanently disabling the software's upgrade mechanism.
Monday, however, he had to post a follow-up warning.
"We have determined that the prior bug re-manifests itself when QuickBooks Pro 2006 for Mac is initiated at public Internet hotspots and a redirection error occurs (for instance, when you are at a[n Internet"> cafe that requires you to pay to use its services," said Vacin. "We are working to resolve the issue and will have a patch available in the next few days." He urged users not to run the program while within range of a wireless access point.
A new patch will be posted on the Intuit site first then fed to users automatically a few days later, Vacin said.
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