Microsoft and Kaspersky Lab have recovered from an error that caused significant e-mail troubles for some users of Microsoft's Antigen e-mail security software. Antigen users started receiving updates for their Kaspersky Lab antivirus engine again on Tuesday. Microsoft and Kaspersky had put those on hold after a flawed update caused trouble last week, representatives for Microsoft and Kaspersky said Tuesday.
The problems left some people without fully functional e-mail systems for as long as 10 hours. The culprit was a routine update to the Kaspersky antivirus engine, which was distributed early Thursday morning. Microsoft in the afternoon offered the previous version of the engine for download to solve the problem.
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