PDA

View Full Version : Major Disaster!!


Audone
October 9th, 2000, 05:12 PM
Please get me through this one.......major system crash (second one in 4 days), all backed up and reinstalled. However, most of the icons are wrong......what the heck do I do now??

MishY
October 9th, 2000, 05:19 PM
Audone,

What happened during the crash ????

We're you installing anything ???? What were you doing at the time ???? And lastly, what was the last thing you installed ????

MiShY
P.S: Hope the beige is more tasteful for ya http://www.cybertechhelp.com/ubb/smile.gif

------------------
Cyber Tech Help (http://www.cybertechhelp.com)
You Break 'em - We Fix 'em

Audone
October 9th, 2000, 06:15 PM
Hi Mishy! So much trouble the last week I haven't been able to spend anytime at my favorite site.....and YES! I do prefer the color, also the new banner up top.

Wasn't installing anything, nor have I recently installed anything new. Have had to completely reinstall everything from my backups, and what a mess! After I posted here, I used TechTool to rebuild the desktop. Well, that froze in the middle of nowhere, and then of course I was unable to access my staetup disk. Using the software install CD I was able to rebuild again, but I suspect my problems are not solved.

My icons seem to have returned to their original state, but many aliases are pointing to the wrong thing. I used Retrospect Express to backup, and from what I understand, this alias issue is a problem with them.

Anyway, if everything stays up and running I will do what is necessary to fix, if I can.

Hope to spend more time here in the next few days!! Audone

Buzz
October 9th, 2000, 07:11 PM
hmmmmmmmm.... sounds like an odd problem.
What OS are you using and machine type Audone?

[This message has been edited by Buzz (edited 09 October 2000).]

Bill
October 9th, 2000, 07:28 PM
Audone,
If I recall correctly aren't you using an iMac with os 8.6 ? you've used TTPro to rebuild your desktop or did you use TechTool 1.2.1 (the freeware)? You're not going to believe this but I find that the freeware TT 1.2.1 does a better job at rebuilding the DT.This is up to you of course,try rebuilding you're desktop with extensions off.Restart,then hold down the swift key as it boots up.
Also do you have Conflick Catcher?

keep us up to date...

<IMG SRC="http://homepages.go.com/~palws/gifs/LongBillBR.gif" border=0>

------------------
Photopage (http://palws.tripod.com/Main.html)

Buzz
October 9th, 2000, 07:42 PM
But if there are major problems causing a total system crash there's got to be something real wrong other than the desktop file.

Bill
October 9th, 2000, 07:50 PM
Yes you're correct there Buzz.Although I'm kinda trying to see what Audone has done so far.

------------------
Photopage (http://palws.tripod.com/Main.html)

Audone
October 9th, 2000, 10:06 PM
You guys are just the best......all this week I've been moping by myself, figuring nobody but me had troubles! And along you come..... http://www.cybertechhelp.com/ubb/wink.gif

To answer a few questions.....iMac, 8.6, 96 mb memory, 4 GB hard drive. I've had "bad block" issues for several months.....NDD fixes one time, then reports it again if I run DD right away. Then sometimes it says everything is okay! (Not so sure I like Norton anymore!)

I reinitialized and reinstalled from Retrospect Express on zip disks. Ended up doing this so many times I've forgotten how many!! I think maybe Retro has some problems I don't understand....sure messed up all my aliases and icons! Finally decided to do things the way I should have initially....that is, reinstall software from CD, then drag every single thing I didn't have originals for, into the new System Folder. That's where I'm at now....haven't trashed the previous system folder yet, as I'm not positive I got everything I need.

Yes Bill, I used TT 1.2.1 to rebuild...have always used that in the past with no trouble, but screw-ups somewhere else caused it to let me down today. I have Tech Tool Deluxe (applecare program), but it spins totally out of control and causes my whole machine to vibrate.....I was positive last night that it was going to blow everything up!! I am awaiting delivery of TT 3.0.2.......not sure if it's the answer for me though.

One thing I cannot find at all in my new system folder (or the old one), is something called System File. Someone suggested having a copy of it, and if trouble beset me again I could exchange the copy for the oldone. Any ideas? Is it called something else? Sherlock has no luck with it at all.

I have used Conflict Catcher in the past and liked what it did but have never purchased it....maybe now's the time.

Thanks again guys for caring!! Audone

Buzz
October 9th, 2000, 10:34 PM
Actually Audone. I was going to suggest bad blocks maybe. Either that or perhaps a virus. There was an Autostart virus a while back that would really wreak havok if left uncaught for a while. If you are reformatting and still having problems like sudden major crashes then maybe it is something you are restoring to the drive.

The uhmmmm... machine vibrating out of control..... you were joking there, right?

Audone
October 9th, 2000, 10:46 PM
Wish I were joking Buzz....the vibration in the CD 'holder' makes everything vibrate. Could that be a firmware issue?

I run NAV all the time, update definitions monthly so sincerely hope it wasn't a virus!!

MishY
October 9th, 2000, 10:52 PM
Hey,

I'm alien to the world of Macs but...

I've had "bad block" issues for several months

By these are you referring to "physical" bad blocks ????

If so, sounds like your HDD is shot. This can cause system failiures like you're describing.

If it is a physical bad block nothing is going to cure that, not NDD, not even Windows http://www.cybertechhelp.com/ubb/frown.gif

This I should stress is only guess work at this stage from what you've said.

Like Buzz said update your AV and run a full thorough Virus scan.

MiShY

------------------
Cyber Tech Help (http://www.cybertechhelp.com)
You Break 'em - We Fix 'em

Buzz
October 9th, 2000, 11:27 PM
Yeah physical bad blocks do mean your HD may be shot. But on the other hand I've had Norton report bad blocks and a reformat corrected the problem just fine. Since you have NAV and current definitions I'm ruling out a virus as he culprit.

The vibration in the CD tray sounds like the CD may not be seating properly in the drive. It shouldn't vibrate to any real noticable degree. That sounds like a physical problem. Might be worth having a service center take a look at it.

One way to test your machine Audone is to reformat the drive and reintall the system from the origial CD. Just install the base system. Don't worry about copying over all your added extensions or control panels or anything. Then let the machine run for a week or two (maybe install your browser software to use in the process.) Then see if these problems reoccur. If they don't then it would most definately be a conflict somewhere.

You can test for conflicts easily without purchasing Conflict Catcher. When your computer starts up hold down the space bar and the Extension Manager will open prior to start up. What you basically have to do is start by selecting the MAC OS Base extension set. Then turn on ... oh... 5 to 10 additional extentions. Click continue and then experiment with your machine to see if it's running properly. If it is, then restart, hold the shift bar down, and turn on an additional 5 extensions. Repeat this process until all your extensions are on. If you have a conflict at some point after turning on 5 extentions then you know that it was one of those 5 that are causing the conflict. So from that point you just go back and restart and turn OFF 1 of those 5 to see if the machine runs properly. Eventually you should be able to find exactly which extension is causing the problem.

From the sound of it, assuming your drive is good I'd say that it's a conflict.That would be the next thing to rule out.

Audone
October 9th, 2000, 11:36 PM
Thanks Buzz......I've printed out your instructions so that if I go down again I'll be able to get up and running without access to your wealth of knowledge!! http://www.cybertechhelp.com/ubb/smile.gif http://www.cybertechhelp.com/ubb/smile.gif

MishY
October 9th, 2000, 11:38 PM
Yea I totally agree Buzz.

I don't know 100% for sure, but I'm pretty certain that you must be able to format your drive using a Mac and get the formatting procedure to verify the drive straight after or prior to the format.

I would strongly suggest doing this because it is very accurate.

MiShY

------------------
Cyber Tech Help (http://www.cybertechhelp.com)
You Break 'em - We Fix 'em

Audone
October 12th, 2000, 12:58 AM
Well 3 days of uninterrupted use came crashing to a halt 2 days ago.....same issues reported on NDD and TechTool.....extent B-trees, leafs and nodes. I let TT repair, which now seems like a mistake, as now I have "missing thread record for root directory 4,6" and 5 other sets of numbers. I assume that when TT repaired (they never warned me about this!), it eliminated those records. It did show an unnatural change when I did the technical comparison, but I assumed it would be okay.

However, I downloaded last night a copy of Disk Warrior which I'd really like to run. I won't get the CD for likely 2-3 weeks, so will only be able to run a portion of it, as I don't have another disk to load it onto so it can rebuild my startup disk.

My question is this----is it wise to run this as my machine sits now? Would it be better to hassle another 2 weeks and wait for the CD?

Thanks!!

Buzz
October 12th, 2000, 01:37 AM
Well Do you have a back up of it? From the sounds of things not much you do is going to cause any more harm at this point. As long as you have a back up of the DW then I'd say give it a shot!

It's odd that TT caused problems. I've never heard of it causing problems anywhere. It's supposed to fix problems not cause them.

Audone
October 12th, 2000, 02:19 AM
I don't know if it's so much that TT caused trouble......it asked me (very politely I might add!), whether it should repair or cancel. I was the one made the decision to repair, even knowing there would be changes to my volume structures (desperation set in a long time ago!).

Am going to run DW...if I had read the documentation before posting I think I would have answered my own questions!! http://www.cybertechhelp.com/ubb/confused.gif
Thanks for your infinite patience!

Completed the above process...was able to run DW from a zip disk. The report showed many errors fixed, and things seem to be smooth again. I had noticed, during a restart or cold start when I was having difficulties, that my poor over-worked machine would "chunk" two or three times before beginning the start up. This had never occurred before, and thankfully didn't occur after DW was done!

[This message has been edited by Audone (edited 11 October 2000).]