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-   -   "The RPC server is unavailable" (https://www.cybertechhelp.com/forums/showthread.php?t=59046)

boo88 November 24th, 2004 03:31 AM

"The RPC server is unavailable"
 
Post SP2, I have been unable to install new programs. I'm on a new system, and minutes ago attempted to install the CD/DVD burning software. Upon clicking Install, I see this message:

"The InstallShield Engine (iKernel.exe) could not be launched.

The RPC server is unavailable."

The installation then quits. I did some Google research, and it seems that the issue lies in the DCom process being turned off. I followed the instructions on http://support.sas.com/rnd/itech/doc...om_enable.html to enable it, but after trying to expand the "Computers" folder within Component Services, the window just closes and no "Distributed COM Configuration Properties" window appears as stated in the instructions. Thus, I cannot complete the process and enable DCom.

Can someone please help me with this? It seems I've met with dozens of dead ends only mere minutes after the discovery of this problem. Thank you in advance for your help. :)

zipulrich November 24th, 2004 07:01 AM

Do a search (on your computer) for a file called dcomcnfg.
Run it.

boo88 November 24th, 2004 11:18 PM

That takes me back to the Component Services window, and after double clicking the Computers folder the window still closes as stated above. :( But thanks for your help.

EnderTheThrd April 6th, 2005 11:07 AM

Dcom not running
 
Your problem is with InstallShield (iKernel.exe) which is somehow dependent (probably through RPC) on the Dcom service. Go to start>run, type services.msc.
services.msc lists services in alpha order. Find the one starting in Dcom. Open its properties and set it to start. Also set it to run automatically (so you don't have this problem in the future). Now try installing.
I just found this solution after having the problems you descibed (finally decided to fix it after I couldn't install a video driver).

Two ways this may have been disabled:
a) you visited grc.com (gibson research) and ran dcombobulator or
b) edited services.msc already, possibly after reading a page like BlackViper's,
in which case this is a little familiar.
Hope this fixes it!

roetorooter April 9th, 2005 02:07 AM

Quote:

Originally Posted by EnderTheThrd
Find the one starting in Dcom. Open its properties and set it to start. Also set it to run automatically (so you don't have this problem in the future).

when i try to set it to start, I can't click it, could i get some help?

philrodd April 20th, 2005 02:07 AM

Right click, you'll see START.

AKI July 5th, 2005 06:48 PM

Same problem here
 
I am trying to remove a program with the add/remove program option in the control panel.
Then I get the message: The InstallShield Engine (iKernel.exe) cannot be launched. The RPC server is unavailable.

Now I am trying the suggestion:

>Your problem is with InstallShield (iKernel.exe) which is somehow dependent
>(probably through RPC) on the Dcom service. Go to start>run, type >services.msc.
>services.msc lists services in alpha order. Find the one starting in Dcom.

There is no such service. What to do now? :(

I am also having a problem with the "Upload manager" service: Error 1083.

I am running XP pro

Please help!!!!

AdamBomb July 16th, 2005 03:44 AM

Quote:

Originally Posted by AKI
Now I am trying the suggestion:

>Your problem is with InstallShield (iKernel.exe) which is somehow dependent
>(probably through RPC) on the Dcom service. Go to start>run, type >services.msc.
>services.msc lists services in alpha order. Find the one starting in Dcom.

There is no such service. What to do now? :(

I have the EXACT same problem like, what the heck! i was wondering if there was somwhere i could download the Dcom program from.

Plz Help me too, Adam :(

AdamBomb July 16th, 2005 07:45 PM

"Bump" I really need help...

Michael358 December 31st, 2006 01:11 PM

For the "RPC Server unavailable" and iKernel.exe problem:

This is an annoying problem. Here is the solution that worked for me:


1. In the run dialogue, type dcomcnfg. (This may look similiar to things you've already tried, keep going!)
2. Double click on Component Services.
3. Double click Computers.
4. Right click My Computer and press properties.
5. If you see a COM Security tab, click it.
6. In access permissions, click "Edit limits".
7. Click the add button and type "SYSTEM" in all caps, press okay's and apply's.
8. Do the same for the "Launch and Activation" box, which is right below access permissions.

That should work. "SYSTEM" should be allowed by default, though; I'm not sure why it isn't.

rawduke January 15th, 2008 04:07 AM

Quote:

Originally Posted by Michael358 (Post 774554)
For the "RPC Server unavailable" and iKernel.exe problem:

This is an annoying problem. Here is the solution that worked for me:


1. In the run dialogue, type dcomcnfg. (This may look similiar to things you've already tried, keep going!)
2. Double click on Component Services.
3. Double click Computers.
4. Right click My Computer and press properties.
5. If you see a COM Security tab, click it.
6. In access permissions, click "Edit limits".
7. Click the add button and type "SYSTEM" in all caps, press okay's and apply's.
8. Do the same for the "Launch and Activation" box, which is right below access permissions.

That should work. "SYSTEM" should be allowed by default, though; I'm not sure why it isn't.


I appear to be having the same problem as "Boo888"
When I get to step # 3, "double click on Computers" the dcomcnfg program just closes. I don't get any further.
Anybody have another idea?
Thanks in advance!

MartianPharmacy May 28th, 2008 11:51 PM

Yeah, i have some games i want to play on my computer but i can't. What can we do if we can't get past step #3? I'm having the same problem as some of these guys.

ckbeme July 5th, 2008 05:05 AM

Thank you so much, Rawduke!! I've seen many 'partial' fixes for the RPC problem, but your is the first one I've found that takes the problem all the way to a complete resolution. I've postponed upgrading to SP2 until I built my latest system. I've had 3 or 4 real pain in the xxx probs since SP2.
One of the biggest pains is now fixed.

Thanks again.

Ck

Miniel October 17th, 2008 03:06 PM

Hi, I had this problem myself an hour ago. I followed instructions in this thread and I too had the problem where "computer" would just close the windows.

What I did:

Run dcomcnfg and double click on services which brings up the same alphabetical list. Look for DCOM. Right click and click on "start". The first time I tried it got to about half way then slowed down until it timed out. So the second try I waited until it had started (but not finished), then quickly started up the installation I was trying to install, to my surprise it worked! On restarting the PC I had to restart the dcom service again, but at least I got it to work some shape.

I think it's worth a try for anyone who can't get passed the "computer" window. Not a fix, but a temporary pass at least.

c_sameer September 8th, 2009 08:41 AM

Thanks Michael

It worked for me


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