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Forum: Malware Removal March 19th, 2010, 01:54 AM
Replies: 67
Views: 5,147
Posted By dahli
Click Start>Control Panel>Add/Remove Programs ...

Click Start>Control Panel>Add/Remove Programs
Click the box to show updates
Uninstall all "Java" items you see (example: Java(TM) 6 Update 15, Java(TM) 6 Update 5, Java 2 Runtime Environment, SE...
Forum: Malware Removal March 17th, 2010, 07:28 AM
Replies: 24
Views: 2,946
Posted By dahli
How is your system running now?

How is your system running now?
Forum: Malware Removal March 17th, 2010, 04:34 AM
Replies: 67
Views: 5,147
Posted By dahli
Actually, now that I look at it again. The file...

Actually, now that I look at it again. The file I wanted to look at was in a temp folder, so it probably was deleted.

Let's run a couple more scans to make sure nothing is left.

Download...
Forum: Malware Removal March 15th, 2010, 03:28 AM
Replies: 67
Views: 5,147
Posted By dahli
I am still reviewing the log and reviewing the...

I am still reviewing the log and reviewing the thread. For some reason that file never showed up like it should have.

How is your system currently running?
Forum: Malware Removal March 12th, 2010, 08:28 PM
Replies: 24
Views: 2,946
Posted By dahli
Click here...

Click here (http://download.bleepingcomputer.com/sUBs/Flash_Disinfector.exe) and download Flash_Disinfector.exe and save it to your desktop.

Doubleclick on Flash_Disinfector.exe to run it and...
Forum: Malware Removal March 12th, 2010, 08:24 PM
Replies: 67
Views: 5,147
Posted By dahli
Thanks for clarifying what system this is :) ...

Thanks for clarifying what system this is :)

Could you please repeat the steps listed here:
http://www.cybertechhelp.com/forums/showpost.php?p=1158702&postcount=28
Forum: Malware Removal March 11th, 2010, 02:29 AM
Replies: 67
Views: 5,147
Posted By dahli
I strongly suggest uninstalling all the...

I strongly suggest uninstalling all the file-sharing programs that are installed. They are an easy way for malware to be distributed. Especially after seeing common infections between both...
Forum: Malware Removal March 11th, 2010, 02:16 AM
Replies: 24
Views: 2,946
Posted By dahli
Go here...

Go here (http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS100507) and download and run the McAfee Consumer Product Removal tool (MCPR.exe) according to the instructions.

Go here...
Forum: Malware Removal March 9th, 2010, 03:18 AM
Replies: 24
Views: 2,946
Posted By dahli
Do you use a flash drive often with this...

Do you use a flash drive often with this computer?

I hope you know and understand the risks of having file-sharing programs such as Limewire installed. They are a very common method of...
Forum: Malware Removal March 9th, 2010, 03:09 AM
Replies: 67
Views: 5,147
Posted By dahli
I am glad to hear that you found the one problem....

I am glad to hear that you found the one problem. I see some common infections between the computers.

Could you please post a log from RSIT?
Forum: Malware Removal March 7th, 2010, 07:49 AM
Replies: 5
Views: 2,019
Posted By dahli
When you use the CD, does it boot you into a...

When you use the CD, does it boot you into a Recovery Console?
Forum: Malware Removal March 7th, 2010, 07:47 AM
Replies: 24
Views: 2,946
Posted By dahli
Download random's system information tool (RSIT)...

Download random's system information tool (RSIT) by random/random from here (http://images.malwareremoval.com/random/RSIT.exe) and save it to your desktop.
Double click on RSIT.exe to run RSIT.
...
Forum: Malware Removal March 4th, 2010, 08:13 PM
Replies: 67
Views: 5,147
Posted By dahli
On startup, tap the F8 key until a menu appears -...

On startup, tap the F8 key until a menu appears - select SAFE MODE.

You will get a warning asking if you want to continue in safe mode - choose NO - this will start a System Restore process. ...
Forum: Malware Removal March 4th, 2010, 05:02 AM
Replies: 5
Views: 2,019
Posted By dahli
What is the make and model of your system? What...

What is the make and model of your system? What is the exact name of the CD you are using?
Forum: Malware Removal March 4th, 2010, 05:00 AM
Replies: 67
Views: 5,147
Posted By dahli
Open notepad and copy/paste the text in the...

Open notepad and copy/paste the text in the quotebox below into it:

http://www.cybertechhelp.com/forums/showthread.php?t=207281

Suspect::[1]
c:\temp\CheckLicenseUtility.exe
Save this as...
Forum: Malware Removal March 3rd, 2010, 05:46 AM
Replies: 67
Views: 5,147
Posted By dahli
I do not have AVG9 on this system to check for...

I do not have AVG9 on this system to check for certain but if you should be able to open the AVG interface through the Start Menu. Next, double-click "resident shield" and then clear the box labeled...
Forum: Malware Removal March 3rd, 2010, 05:20 AM
Replies: 67
Views: 5,147
Posted By dahli
It is a free program that is fairly common. As I...

It is a free program that is fairly common. As I look at your logs that you posted, I do not see any signs of that program, so you should be fine.
Forum: Malware Removal March 2nd, 2010, 04:09 PM
Replies: 67
Views: 5,147
Posted By dahli
We will run ComboFix. You should NOT use...

We will run ComboFix.

You should NOT use Combofix unless you have been instructed to do so by a Malware Removal Expert.
It is intended by its creator to be used under the guidance and...
Forum: Malware Removal March 2nd, 2010, 06:04 AM
Replies: 67
Views: 5,147
Posted By dahli
Hi Jeanne5683, There are very few legal...

Hi Jeanne5683,

There are very few legal reasons to use file-sharing programs. They are a "breeding ground" for infections. Please uninstall those programs (Limewire, utorrent, and others if you...
Forum: Malware Removal March 2nd, 2010, 05:19 AM
Replies: 6
Views: 643
Posted By dahli
Keep me updated if you have problems and I will...

Keep me updated if you have problems and I will review the logs after you get them posted - we should be able to get you cleaned without a reformat.
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