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Old February 4th, 2020, 05:27 PM
Murf's Avatar
Murf Murf is offline
Join Date: Oct 2001
O/S: Windows 10 Home
Location: Newport News VA
Age: 74
Posts: 17,235
1. Run sfc to check system files;

Need to open a command line with administrative privileges
  • Start Menu>All Programs>Accessories
  • Right click on Command Prompt
  • Click Run As Administrator

Once the window opens, type in the following;

sfc /scannow (hit<enter>)

Can take awhile

Once that is done, reboot and hopefully does not take forever.

Then do this:

Download Malwarebytes here:

Install and run it, (Note When installing watch the screen do not install anything else except Malwarebytes. When you open it, may say free trial, just ignore it.

Once the scan is done let it fix whatever it finds. Now reboot again

List the Make and Model of your computer and we can check on Windows 10 compatibility for you.
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