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Old January 12th, 2012, 10:54 PM
Mosaic1 Mosaic1 is offline
Malware Removal Team Advisor
 
Join Date: Jun 2001
Posts: 4,783
I did dome searching, and the upshot is that this guided help no longer works. I think the message people get is that it cannot download now. The guided help was written to download more. Unfortunately MS has taken down that information. Guided help has been replaced by the newer MS fixits. I wasn't able to find any fixit to help you perform a clean boot troubleshoot. So, you should have to try the instructions to do it manually, if you're up for it.

At any rate, my oinion is to uninstall Microsoft Security essentials entirely and use Another security program in its place.


Even after uninstalling MSE, it will leave behind a large number of sys files which are not needed and slow down your system. So that will have to be dealt with too.
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