Go Back   Cyber Tech Help Support Forums > Operating Systems > Windows 10

Notices

Reply
 
Topic Tools
  #1  
Old October 23rd, 2018, 07:46 PM
lcyber lcyber is offline
CTH Subscriber
 
Join Date: Feb 2003
O/S: Windows 7 64-bit
Location: uk
Posts: 1,393
acer aspire note book wont recognise bluetooth dongle

I am trying to install blue tooth on my acer aspire 5742 but it doesn't seem to recognise it.When I insert the Bluetooth dongle I hear the musical chime but there is no sign of it in my pc,where drives and accessories appear
Reply With Quote


  #2  
Old October 23rd, 2018, 09:07 PM
Murf's Avatar
Murf Murf is offline
Moderator
 
Join Date: Oct 2001
O/S: Windows 10 Home
Location: Newport News VA
Age: 73
Posts: 17,044
https://www.acer.com/ac/en/GB/conten...oduct/3277?b=1

Did you install the driver?
Reply With Quote
  #3  
Old October 23rd, 2018, 10:51 PM
lcyber lcyber is offline
CTH Subscriber
 
Join Date: Feb 2003
O/S: Windows 7 64-bit
Location: uk
Posts: 1,393
No I don't have the name of the Bluetooth dongle in order to look it up.How do I find out it's name
.I assumed that merely inserting it Windows would automatically install it.
Reply With Quote
  #4  
Old October 24th, 2018, 12:47 AM
Murf's Avatar
Murf Murf is offline
Moderator
 
Join Date: Oct 2001
O/S: Windows 10 Home
Location: Newport News VA
Age: 73
Posts: 17,044
Did you go to the link I gave there is a Bluetooth driver there to download and install.
Reply With Quote
  #5  
Old October 24th, 2018, 09:01 AM
lcyber lcyber is offline
CTH Subscriber
 
Join Date: Feb 2003
O/S: Windows 7 64-bit
Location: uk
Posts: 1,393
I downloaded the driver but it still doesn't show up in device manager
Reply With Quote
  #6  
Old October 24th, 2018, 07:50 PM
lcyber lcyber is offline
CTH Subscriber
 
Join Date: Feb 2003
O/S: Windows 7 64-bit
Location: uk
Posts: 1,393
That link took me to Win 8 64bit Upgrade from windows 7,I am on Windows 10 so maybe that is the problem ,it leads to Atheros 8.0.0000.0209 ,then I have to select 32 or 64 Bluetooth_ Suite or Set All then Setup Config which I select that ends up with Windows 8 64bit Upgrade from Windows 7 page.I assumed that as I chose download Bluetooth it doesn't appear to have downloaded ,it just shows as Download Not Downloaded . Atheros the driver doesn't show in device manager as existing .Sorry to be so rambling but I am going round in circles as I have obviously put a foot wrong somewhere.
Reply With Quote
  #7  
Old October 25th, 2018, 12:25 AM
Murf's Avatar
Murf Murf is offline
Moderator
 
Join Date: Oct 2001
O/S: Windows 10 Home
Location: Newport News VA
Age: 73
Posts: 17,044
When you go to the download page under operating system you should see Windows 8 64 bit [upgrade from Windows 7]

It should work with Windows 10.

Click on the + sign next to Driver (8)

Double click on the Bluetooth Driver on the right that says Download

The file you download is called Bluetooth Atheros 8.0.0000.0209 W8x64UW8x86U A ZIP

Make sure SAVE FILE is checked

This is a ZIP (compressed file)

Now go to the folder where you downloaded it to and find the file you will see a folder with a zipper on it.

Right click on the folder and extract all

It will extract all the files into another folder called BT_Atheros 8.0....xxxxxWin8x86x64

Now DOUBLE CLICK on that folder and you will see a file called Bluetooth_Suite.EXE

Double click on it and follow the instructions.
Reply With Quote
  #8  
Old October 25th, 2018, 07:47 PM
lcyber lcyber is offline
CTH Subscriber
 
Join Date: Feb 2003
O/S: Windows 7 64-bit
Location: uk
Posts: 1,393
I get as far as the last sentence in your instruction,which shows Bluetooth _Suite application, this does not show Bluetooth _Suite. EXE.Clicking on the Bluetooth_Suite brings no action,just no response.I,be gone wrong somewhere it seems.
Reply With Quote
  #9  
Old October 26th, 2018, 01:51 AM
Murf's Avatar
Murf Murf is offline
Moderator
 
Join Date: Oct 2001
O/S: Windows 10 Home
Location: Newport News VA
Age: 73
Posts: 17,044
Try it this way:

https://support.microsoft.com/en-us/...uetooth-device
Reply With Quote
  #10  
Old October 26th, 2018, 11:29 AM
lcyber lcyber is offline
CTH Subscriber
 
Join Date: Feb 2003
O/S: Windows 7 64-bit
Location: uk
Posts: 1,393
Got no where with that,"Turn off pc hold down power button for a period " My notepad does not have Bluetooth fitted Acer tell me, does this mean that a Bluetooth dongle will also not work.I saw somewhere that Acer has a module fitted in some of their machines to enable Bluetooth which was an expensive piece of kit. a side issue, I tried to log in on an ipad and forgot my password and have changed my email address some years ago to one you don't recognise .how can I put that right, incidentally the Captcha and administrater buttons don't seem to work
Reply With Quote
  #11  
Old October 26th, 2018, 04:05 PM
Murf's Avatar
Murf Murf is offline
Moderator
 
Join Date: Oct 2001
O/S: Windows 10 Home
Location: Newport News VA
Age: 73
Posts: 17,044
  1. Click the Start menu and select Settings.
  2. Click Devices.
  3. Click Bluetooth.
  4. Move the Bluetooth toggle to the desired setting.
  5. Click the X in the top right corner to save the changes and close the settings window.

Now try plugging it in and see if windows recognizes it.

for IPAD if you forgot the password to get in, you will need to reset the IPAD, then reinstall any programs you installed after getting the ipad.

https://www.lifewire.com/fix-forgot-...ssword-1994344
Reply With Quote
  #12  
Old October 26th, 2018, 04:50 PM
lcyber lcyber is offline
CTH Subscriber
 
Join Date: Feb 2003
O/S: Windows 7 64-bit
Location: uk
Posts: 1,393
Couldn't,t connect is the display shown
Reply With Quote
  #13  
Old October 28th, 2018, 10:16 PM
Murf's Avatar
Murf Murf is offline
Moderator
 
Join Date: Oct 2001
O/S: Windows 10 Home
Location: Newport News VA
Age: 73
Posts: 17,044
https://us.answers.acer.com/app/answ...067.1540325163
Reply With Quote
  #14  
Old October 29th, 2018, 07:38 PM
lcyber lcyber is offline
CTH Subscriber
 
Join Date: Feb 2003
O/S: Windows 7 64-bit
Location: uk
Posts: 1,393
Models may ship with the Bluetooth software, but may not have a Bluetooth module installed for Bluetooth communication. this is my problem it seems .Doe's not having the module ,prevent a Bluetooth dongle working if I get one.
Reply With Quote
Reply

Bookmarks

Topic Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump




All times are GMT +1. The time now is 06:51 AM.