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Old June 8th, 2010, 04:48 PM
#ELMO# #ELMO# is offline
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Join Date: Nov 2005
O/S: Windows 7 32-bit
Location: London
Age: 35
Posts: 382
Problems with sound chip or maybe Peripheral Please help

Hey all.

Have just upgraded my work PC to windows 7 from XP all going smoothly except I am having trouble with sound.

Windows has picked up and installed drivers for me I have also tried a few recommended drivers from the manufactures website, and various forums. in device manager there is no problems indicated but on the speaker icon in my notification area I am getting a red cross over the speaker, when I click this I am getting a message saying..."plug in the speaker, headset or headphone. The peripheral does not appear to be plugged in. Check the connection. Proceed to next step to finish."

Now I have checked, re-seated changed for a different speaker and still no avail. And I am really at a dead end here

Few details:

- Windows 7 Prof 32 bit
- Dell Precision 490
- Sound chip, Sigmatel STAC 92XX C-Major HD Audio
- Currently Using Microsoft High Definition Audio Device 6.1.7600.16385

I am really getting frustrated with this now and would really appreciate any help!

Hopefully this is useful info; Please let me know if you need anymore details
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  #2  
Old June 9th, 2010, 12:39 AM
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AnnMarie AnnMarie is offline
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Join Date: Oct 2001
O/S: Windows Vista 32-bit
Location: New Zealand
Posts: 59,812
Hi #ELMO#. There are a few drivers here you can try. I have a Dimension E520 running Vista and was unable to install SP1 because of sound driver issues. I ended up installing the SIGMATEL STAC 92XX C-Major HD Audio, v.6.10.0.5515, A05 driver for an OptiPlex 740 and it works ok. I am dual booting with Windows 7 and it's fine too.
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  #3  
Old June 9th, 2010, 09:01 AM
#ELMO# #ELMO# is offline
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O/S: Windows 7 32-bit
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Hi AnnMarie

Thanks for the advice I am just installing them now fingers crossed!

Nick
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  #4  
Old June 10th, 2010, 12:29 AM
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AnnMarie AnnMarie is offline
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Good luck and let me know how you get on Nick.
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  #5  
Old June 11th, 2010, 01:53 PM
#ELMO# #ELMO# is offline
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Join Date: Nov 2005
O/S: Windows 7 32-bit
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Age: 35
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Hi AnneMarie.

The v.6.10.0.5515, A05 drive didnt work unfortunatley but I had a good look though the list and eventually I found the Sigmatel A8 Works for my chip!

Yey I can now enjoy the great sounds from windows 7 =D

Thanks for the advice AnneMarie!

Nick
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  #6  
Old June 12th, 2010, 02:48 AM
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AnnMarie AnnMarie is offline
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Excellent and you are very welcome.
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