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  #1  
Old June 27th, 2009, 04:55 PM
Rezig's Avatar
Rezig Rezig is offline
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Join Date: Apr 2007
Posts: 133
Windows Installer Blocking All Installs

Salutations everyone...

We have a problem with the Windows installer where every time a zip or exe is accessed it gives the error message below... Please what do I do?

We tried a regular reinstall of the redistributable from MS to no avail... same error code.

TIA Rez.

Windows Version: Win2000 Service Pack 4 v5.0 Build 2195

Windows Installer. V 3.01.4000.1823

msiexec /Option <Required Parameter> [Optional Parameter]

Install Options
</package | /i> <Product.msi>
Installs or configures a product
/a <Product.msi>
Administrative install - Installs a product on the network
/j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
Advertises a product - m to all users, u to current user
</uninstall | /x

Last edited by Rezig; June 27th, 2009 at 06:16 PM.
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  #2  
Old June 28th, 2009, 03:52 AM
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AnnMarie AnnMarie is offline
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Join Date: Oct 2001
O/S: Windows Vista 32-bit
Location: New Zealand
Posts: 59,812
Hi Rezig. Try unregistering and reregistering it. To do this, go to Start > Run and type the below commands and hit enter after each line.

msiexec /unreg

msiexec /regserver

Reboot and let me know if this helped.
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  #3  
Old June 28th, 2009, 10:23 PM
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Rezig Rezig is offline
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Posts: 133
Ok.. did that and then the following came up>>

"Windows Installer" Box. The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode or fi the Windows Installer is not correctly installed. Contact your support personnel for assistance "OK"

We even tried another reinstall of the installer.
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  #4  
Old June 28th, 2009, 11:40 PM
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AnnMarie AnnMarie is offline
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O/S: Windows Vista 32-bit
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Posts: 59,812
Maybe it's a permissions issue.

Go to Start > Run and type regedt32.exe. Navigate to HKEY_CLASSES_ROOT. Click on the Edit menu and select Permissions. What do you see in the "Group or User Names" list and what permissions are assigned to each group?
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  #5  
Old July 2nd, 2009, 05:52 PM
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Spider Spider is offline
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O/S: Windows 7 64-bit
Location: Vancouver, Canada
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You may also want to try...

Start
Run...
type services.msc
two-click Windows Installer
Log On(tab)
put a checkmark on Allow service to interact with desktop
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