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Old January 12th, 2018, 05:46 PM
ryno ryno is offline
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Join Date: Aug 2007
Posts: 181
Explorer crashes when moving files to ext hd

Acer aspire 5732Z
Windows 7 sp 1
4 gb ram
64 bit os

Have a seagate ext hd plugged in and trying to move photos off computer to hd. When I copy/paste explorer stops working, asks if I want to look for online solution (which does nothing) or restart. Here’s the detail report it generates:

Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.1.7601.23537
Application Timestamp: 57c44efe
Fault Module Name: psdprotect.dll
Fault Module Version:
Fault Module Timestamp: 4aa9003b
Exception Code: c0000005
Exception Offset: 00000000000012de
OS Version: 6.1.7601.
Locale ID: 1033
Additional Information 1: b303
Additional Information 2: b3036ebbffbc1c2f88d0201c1b4a1ca4
Additional Information 3: 011f
Additional Information 4: 011ff39eb4a6a99b3a6cb8e0f93a8578

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Old January 27th, 2018, 08:15 PM
Appzalien Appzalien is offline
Senior Member
Join Date: Sep 2010
Posts: 514
have a look here if your using Winlocker:


or here:

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Old February 11th, 2018, 08:02 PM
ryno ryno is offline
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Join Date: Aug 2007
Posts: 181
Thanks. The problem is I cant uninstall mywinlocker. When I right click it the only option is to change. Almost every other program has the option to at least uninstall and others have 3 options:

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Old February 11th, 2018, 09:59 PM
Ned Seagoon Ned Seagoon is offline
Senior Member
Join Date: Jun 2004
O/S: Windows 10 Home
Location: Sunshine Coast, Australia
Age: 75
Posts: 2,943
see details

Method 1. Manual removal
  1. Make sure that the program is not running. For that, click Ctrl + Alt + Delete at once and open Task Manager. Find MyWinLocker, right click on it and select End Task;
  2. Click on the Start button (left corner) and select Control Panel (Windows 8);
  3. Click Uninstall a Program (Windows Vista/7/8)
 or click Add or Remove Programs (Windows XP);
Press OK to confirm the removal and wait until it’s done.
Unfortunately, that’s not enough to remove MyWinLocker once and for all. In order to get rid of it completely, you have to root out the leftovers from the registries. For this purpose, perform the following steps:
  1. Press and hold Windows key, select Search, enter “regedit” in the field to open Registry Editor.
  2. Here you should look for the folders named as:
    HKEY_CURRENT_USER\Software\EgisTec MyWinLocker\
    Besides, look for anything that is related to MyWinLocker.
  3. Make sure that you remove the folders and all other leftovers.
  4. Finally, restart your PC. We believe that this method will help you to successfully delete MyWinLocker from Windows.
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