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  #1  
Old September 29th, 2011, 01:08 PM
leachim leachim is offline
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Join Date: Apr 2006
O/S: Windows 10 Home
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Can't Uninstall SP1 - won't start

Laptop won't start after an update which I think was SP1

Only 1 restore point available which was yesterday and lists SP1 - tried restoring to then - no good

Also gone to Command Prompt under Repair Your Computer and tried WUSA.EXE etc which failed

Also tried safe mode - no good -- Last Known Good Configuration - no good

Any other suggestions

Thanks
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  #2  
Old September 29th, 2011, 02:33 PM
leachim leachim is offline
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Join Date: Apr 2006
O/S: Windows 10 Home
Location: UK
Posts: 871
Found Fix at


http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update/problem-with-windows-7-service-pack-1-the-update/e93faadf-fc42-e011-9767-d8d385dcbb12


Specifically the command dism.exe /Image:c:\ /Cleanup-Image /RevertPendingActions

Which stopped SP1 trying to update on startup (which was failing)

I applied it in the Repair Your Computer facility at the Command Prompt

Not sure if Norton was to blame in trying to stop changes ??

Hope it helps someone
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  #3  
Old September 29th, 2011, 08:18 PM
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AnnMarie AnnMarie is offline
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O/S: Windows Vista 32-bit
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I am sure it will. Thanks for posting the solution leachim.
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