Go Back   Cyber Tech Help Support Forums > Operating Systems > Windows 7

Notices

Reply
 
Topic Tools
  #1  
Old September 27th, 2011, 12:57 AM
MEGA14 MEGA14 is offline
Member
 
Join Date: Oct 2006
Posts: 46
"Logging off" & "Shutting down" issues

Hi, AnnMarie.

I'm having the same issues and typed in misconfig.exe and enter but it came back no results found. I also did a search in computer with no results as well. Any ideas? Thanks.
Reply With Quote


  #2  
Old September 27th, 2011, 01:49 AM
AnnMarie's Avatar
AnnMarie AnnMarie is offline
CTH Subscriber
 
Join Date: Oct 2001
O/S: Windows Vista 32-bit
Location: New Zealand
Posts: 59,812
In that case I would say your issues are quite different. Have you run a check for viruses on your computer?
Reply With Quote
  #3  
Old September 27th, 2011, 02:56 AM
MEGA14 MEGA14 is offline
Member
 
Join Date: Oct 2006
Posts: 46
Doing a system scan on your suggestion and with 69% complete it brought this up: C:\Users\Lenovo\AppData\Local\Microsoft\Windows\Te m...-Corrupted Executable File.

That's AVG 2011 Free and I bought this laptop about a month ago online second hand.
Reply With Quote
  #4  
Old September 27th, 2011, 03:04 AM
MEGA14 MEGA14 is offline
Member
 
Join Date: Oct 2006
Posts: 46
Scan is complete, that was the only thing found and AVG moved it to the virus vault.
Reply With Quote
  #5  
Old September 28th, 2011, 02:28 AM
AnnMarie's Avatar
AnnMarie AnnMarie is offline
CTH Subscriber
 
Join Date: Oct 2001
O/S: Windows Vista 32-bit
Location: New Zealand
Posts: 59,812
NYKrumrie's topic is still active so I have moved your posts to your own thread. It's too difficult trying to help two people in the same topic.

The AVG result is no biggie. The file was in a Temp folder and it might have been a false/positive (mistake) anyway.

Open an elevated command prompt. To do this, click on Start and type cmd in the "Search programs and files" box. Cmd.exe will appear at the top of the Menu. Rightclick on it and choose "Run as Administrator". Copy and paste the following command in the Code box after the prompt > and hit Enter.

Code:
dir /s /a "c:\msconfig*.*" > c:\find.txt & start notepad c:\find.txt
Notepad will pop up with some information. Copy and paste it in this thread.
Reply With Quote
  #6  
Old September 28th, 2011, 08:04 AM
jenae jenae is offline
Member
 
Join Date: Aug 2004
Location: Sydney
Posts: 61
Hi, I note in your first post Misconfig maybe just a typo, should be msconfig. And I think Anne meant :-

dir /s /a c:\Windows\system32\msconfig*.*> 0 & notepad 0 (same output to notepad just easier).
Reply With Quote
  #7  
Old September 28th, 2011, 10:17 AM
AnnMarie's Avatar
AnnMarie AnnMarie is offline
CTH Subscriber
 
Join Date: Oct 2001
O/S: Windows Vista 32-bit
Location: New Zealand
Posts: 59,812
Hi jenae, no I would rather the command I posted be used. I want to see all instances of msconfig.exe on the drive and the command doesnt have to be typed, it can be copied and pasted.
Reply With Quote
  #8  
Old October 1st, 2011, 05:18 AM
MEGA14 MEGA14 is offline
Member
 
Join Date: Oct 2006
Posts: 46
Notepad popped up but is blank.
Reply With Quote
  #9  
Old October 1st, 2011, 09:15 PM
AnnMarie's Avatar
AnnMarie AnnMarie is offline
CTH Subscriber
 
Join Date: Oct 2001
O/S: Windows Vista 32-bit
Location: New Zealand
Posts: 59,812
Providing you copied and pasted the command correctly, that means that the file is missing and there is no backup copy on your machine.

How long have you had this problem? If it's fairly recent, try running System Restore. To do this, click on Start and type System Restore in the "Search Programs and Files" box. System Restore will appear under Programs on the Start Menu. Rightclick to open and choose "Run as Administrator" and then follow the prompts. Choose a date prior to the issue occurring.
Reply With Quote
  #10  
Old October 3rd, 2011, 11:44 PM
MEGA14 MEGA14 is offline
Member
 
Join Date: Oct 2006
Posts: 46
That would probably explain the "windows did not shut down properly" and the option to go into safe mode messages which pop up after I have to fold the laptop closed abruptly.

Thank you for your help kind lady.
Reply With Quote
  #11  
Old October 4th, 2011, 12:47 AM
AnnMarie's Avatar
AnnMarie AnnMarie is offline
CTH Subscriber
 
Join Date: Oct 2001
O/S: Windows Vista 32-bit
Location: New Zealand
Posts: 59,812
You are welcome. If you dont have any Restore Points prior to the issue occurring, try running a Startup Repair from the Recovery Environment.
Reply With Quote
  #12  
Old October 4th, 2011, 05:19 AM
MEGA14 MEGA14 is offline
Member
 
Join Date: Oct 2006
Posts: 46
If that's the case, will do. Thanks again.
Reply With Quote
  #13  
Old October 5th, 2011, 08:24 PM
AnnMarie's Avatar
AnnMarie AnnMarie is offline
CTH Subscriber
 
Join Date: Oct 2001
O/S: Windows Vista 32-bit
Location: New Zealand
Posts: 59,812
No problem.
Reply With Quote
Reply

Bookmarks

Topic Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump




All times are GMT +1. The time now is 12:12 PM.