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  #1  
Old June 24th, 2020, 10:09 AM
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PageN PageN is offline
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Slow laptop and drops internet

Hello,

For a while now my laptop has started running very slow, you can hear that there is something running in the background most of the time even if I am not using my laptop.
When on the internet either browsing or possibly watching Netflix it either drops the connection or just wont open a page.

Can someone please advise what I need to do to find out the problem? What information do you need me to supply?

Thank you

Naomie
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  #2  
Old June 24th, 2020, 10:49 PM
Ned Seagoon Ned Seagoon is offline
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Hi Naomie, welcome to the forum.

How old is the laptop? How much free space do you have on the hard drive?

A good first step is to update your antivirus program and perform a full scan.
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  #3  
Old June 25th, 2020, 08:11 AM
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Jaytee Jaytee is offline
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Quote:
Originally Posted by Ned Seagoon View Post
Hi Naomie, welcome to the forum.

How old is the laptop? How much free space do you have on the hard drive?

A good first step is to update your antivirus program and perform a full scan.
Possibly another good plan would be to transfer this to the malware removal forum.
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  #4  
Old June 25th, 2020, 09:01 AM
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PageN PageN is offline
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Slow Laptop and drops internet

My laptop is 4 - 5 years old, it is mainly for home usage and not work.

I have 800GB free space on the C drive

Antivirus is up to date, I use McAfee and I have done a full scan and also did a scan with Malwarebytes. It has not come up with anything.

Thanks
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  #5  
Old June 25th, 2020, 11:26 AM
Ned Seagoon Ned Seagoon is offline
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Thanks, do as suggested by Jaytee and post your problem in the malware removal forum, here.
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