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  #1  
Old November 18th, 2017, 02:52 PM
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Evilive98 Evilive98 is offline
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Black Screen of Death / with cursor only

So I have this HP Aio machine I've been working on it for a few days now getting nowhere here's the problem...

Won't load safe mode can't use system restore it fails can't refresh windows drive is locked it will boot into windows the welcome/login screen appears put in password it and it starts to go into windows but it stays black but I can move the cursor and I can hit Ctrl alt delete and select task manager and it will come up and I can then go to file...new task and try various methods basically I can run anything at this point I do notice the CPU is running at a constant 100% so the system is slowed down but I can't bring up the desktop for nothing.

Any suggestions?

I've watched a dozen different videos read a ton of articles for similar problems but nothing for this specific issue.

I've thought about display issues but it's got a integrated graphics chip it's like something is loaded as it loads windows and gets stalled blocking shell from loading.

I'm standing by....

Last edited by Evilive98; November 18th, 2017 at 02:56 PM.
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  #2  
Old November 18th, 2017, 05:15 PM
Ned Seagoon Ned Seagoon is offline
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Are you getting any beeps when it is starting?
Have you checked inside that everything is seated correctly, I know this is a bit hard with an all in one, but perhaps should be checked.
How old is the machine? Been any power surges or storms?

Have you tried starting it with your installation DVD or similar.

Have you tried booting it with a simple operating system on a CD, or USB Drive, linux mint for example?

Lot of things you can do to try and get it running so as to be able to isolate where the problem lies.

Someone may be able to talk you down once we have a few answers to the above.
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  #3  
Old November 18th, 2017, 07:19 PM
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Murf Murf is offline
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https://www.lifewire.com/start-windo...e-mode-2626256

Force it to start in Safe Mode..
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  #4  
Old November 19th, 2017, 02:32 AM
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Evilive98 Evilive98 is offline
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Quote:
Originally Posted by Ned Seagoon View Post
Are you getting any beeps when it is starting?

No beeps****


Have you checked inside that everything is seated correctly,

Yes****


I know this is a bit hard with an all in one, but perhaps should be checked.
How old is the machine?
It's got factory installed win 8 so around the time of 8s release****

Been any power surges or storms?

Nope****

Have you tried starting it with your installation DVD or similar.
No**** I try that

Have you tried booting it with a simple operating system on a CD, or USB Drive, linux mint for example?
I have a Ubuntu live USB I can try but I know it's a software issue****

Lot of things you can do to try and get it running so as to be able to isolate where the problem lies.

Someone may be able to talk you down once we have a few answers to the above.
Yea there is literally nothing wrong with the machine other than it's running hard and won't show the desktop it boots up fine no abnormal sounds while booting it loads the welcome screen you enter the password and login in then it goes black and all you can see is the cursor

Answering questions in quoted text above

I really wanna avoid a nuke and pave scenario
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  #5  
Old November 19th, 2017, 02:33 AM
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Evilive98 Evilive98 is offline
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Quote:
Originally Posted by Murf View Post
I'll try it... it didn't even wanna try to get into safe mode I did try the shift f8
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  #6  
Old November 20th, 2017, 10:31 PM
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Evilive98 Evilive98 is offline
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all suggestions have been tried and failed
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  #7  
Old November 22nd, 2017, 07:52 PM
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Evilive98 Evilive98 is offline
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no solution found gonna nuke and pave it.
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