Go Back   Cyber Tech Help Support Forums > Software > Malware Removal

Notices

Closed Topic
 
Topic Tools
  #1  
Old October 9th, 2016, 11:17 PM
bha19 bha19 is offline
New Member
 
Join Date: Oct 2016
Posts: 3
Trojan.Kotver!lnk - Moved by Murf

My Norton had a popup today advising that I had this:
Trojan.Kotver!lnk
It also said it could not remove it. I was then advised to install Norton Power Eraser, but this was no help. Any ideas on how to remove this?

Last edited by bha19; October 9th, 2016 at 11:35 PM.


  #2  
Old October 11th, 2016, 12:02 AM
Jintan's Avatar
Jintan Jintan is offline
Cyber Tech Help Moderator
 
Join Date: Dec 2004
Posts: 52,000
Welcome to CTH bha19,


Let's take a look.


To make sure you have an accurate view of files there, make sure you can View Hidden Files. Also uncheck "Hide Extensions for Known File Types"


If you know how, it's best to disable your antivirus while doing these steps.


Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
  #3  
Old October 11th, 2016, 10:31 AM
bha19 bha19 is offline
New Member
 
Join Date: Oct 2016
Posts: 3
Thanks for your help but running the scan found nothing. I did get the 2 .TXT files but they are too many characters for this forum if you want to see them.

Last edited by bha19; October 11th, 2016 at 10:34 AM.
  #4  
Old October 12th, 2016, 12:44 AM
Jintan's Avatar
Jintan Jintan is offline
Cyber Tech Help Moderator
 
Join Date: Dec 2004
Posts: 52,000
I have to ask how you know such a detailed scan log found nothing? As for posting logs, you can use extra posts, and if necessary, break them in two.
  #5  
Old October 12th, 2016, 10:35 AM
bha19 bha19 is offline
New Member
 
Join Date: Oct 2016
Posts: 3
You can delete this thread as I have found help from another site before this one. Sorry and thanks.
  #6  
Old October 13th, 2016, 12:09 AM
Jintan's Avatar
Jintan Jintan is offline
Cyber Tech Help Moderator
 
Join Date: Dec 2004
Posts: 52,000
Okey doke. I'll have this thread closed. But it might behoove you to cooperate more at the other forum (which by the looks of it, you're not).
Closed Topic

Bookmarks

Topic Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump




All times are GMT +1. The time now is 08:08 PM.