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  #1  
Old May 31st, 2020, 09:24 AM
leachim leachim is offline
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No USB on Toshiba C55-A-1N0 Working

All 3 USB ports never worked on Wins 8

Upgraded to Win 10 - still no joy

Any ideas ?

Thanks
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  #2  
Old May 31st, 2020, 03:15 PM
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renegade600 renegade600 is offline
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did you download the proper drivers for the specific model from toshibas support site?
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  #3  
Old May 31st, 2020, 03:18 PM
leachim leachim is offline
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I know I used Driver Booster to update

I am sure I went to Toshiba website, but couldnt find anything
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  #4  
Old May 31st, 2020, 04:11 PM
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renegade600 renegade600 is offline
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driver booster could be the reason your usb ports do not work. you should only get drivers from the computer manufacturer because sometimes oem manufacturers will make modifications to the drivers. utilities like driver booster does not check for oem drivers
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  #5  
Old May 31st, 2020, 04:24 PM
leachim leachim is offline
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Thanks

Problem was there before DB
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  #6  
Old May 31st, 2020, 11:49 PM
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Jintan Jintan is offline
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Boot to the BIOS and make sure USB support is enabled.

Probably F2 on that laptop.
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  #7  
Old June 4th, 2020, 09:58 AM
leachim leachim is offline
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Did look and USB seemed to be enabled - last bios update was 2014 and have not released anything after that
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  #8  
Old June 4th, 2020, 08:31 PM
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Jintan Jintan is offline
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Nice thread you have going over at bleeping. They're arguing like little kids in the schoolyard.

This has to be a hardware issue. The Windows 10 upgrade would have corrected a USB software issues, so no use dealing with device manager and uninstalling.

Do you have the skills to open your laptop and replace a circuit board? You probably have two USB ports on one side, and these are usually on a circuit board connected with a cable to the motherboard.
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  #9  
Old June 4th, 2020, 09:08 PM
leachim leachim is offline
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Quote:
Originally Posted by Jintan View Post
Nice thread you have going over at bleeping. They're arguing like little kids in the schoolyard.

This has to be a hardware issue. The Windows 10 upgrade would have corrected a USB software issues, so no use dealing with device manager and uninstalling.

Do you have the skills to open your laptop and replace a circuit board? You probably have two USB ports on one side, and these are usually on a circuit board connected with a cable to the motherboard.
No harm in diversifying - obviously you do as well.....

Yep - must be hardware - maybe I can obtain the usb on a connector from somewhere to fit inside to see if that works.
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  #10  
Old June 4th, 2020, 11:30 PM
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Jintan Jintan is offline
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I'll Google your laptop tomorrow and see if I can ID the circuit board.
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  #11  
Old June 14th, 2020, 10:33 AM
leachim leachim is offline
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Sorted

I noticed that in the USB3 port, one or two metal contacts had been bent and pushed up to earth on the metal casing inside.

Used a dental pick to bend them away from the casing and VOILA

Laptop now has 2 working USBs. Looks like when this happens, it knocks out all usbs.

Simple when u know how
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  #12  
Old June 15th, 2020, 01:28 PM
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Jintan Jintan is offline
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Excellent. Got it solved.
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