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-   -   New Outlook Installation Nightmare (https://www.cybertechhelp.com/showthread.php?t=234346)

Smokey October 12th, 2020 09:56 AM

New Outlook Installation Nightmare
 
'Morning all

I'm running a Dell Inspiron 7010 laptop, Windows 10 and have recently purchased and installed Office 365 Home. My Outlook is a nightmare--often stops responding and I have to close in Task Manager and restart. Seems to be sending and receiving, but sent messages prior to the installation are not displaying. I've run SCANPST a few times--solved a couple problems at first but those listed above remain.

Microsoft UK, bless them, are 'not providing telephone tech support.' I'm a novice, but reasonably competent computer user. Can anyone suggest a fix--preferably with instructions?

Thanks

monkeylove October 16th, 2020 02:04 PM

Have you tried repairing Outlook?

https://support.microsoft.com/en-us/...e-a6b40c5bb88b

Smokey October 16th, 2020 02:34 PM

New Outlook Installation nightmare
 
Hi, Monkeylove

Thanks for getting back to me. After (much) repairing, I uninstalled Office 365 and Reinstalled. This solved most of my problems, but I'm still left with the original: None of my Sent emails prior to the uninstall/reinstall are displayed. Additionally, unkike all my other folders, there's no numerical tally of unread, sent messages.

I've used Scan.pst a couple times and I'm advised errors were corrected. Any ideas?

monkeylove October 17th, 2020 09:38 AM

I searched for "outlook sent emails missing" in Google and found the ff:

https://kb.intermedia.net/article/1187

https://recoverit.wondershare.com/em...s-missing.html


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