Cyber Tech Help Support Forums

Cyber Tech Help Support Forums (
-   Applications (
-   -   New Outlook Installation Nightmare (

Smokey October 12th, 2020 09:56 AM

New Outlook Installation Nightmare
'Morning all

I'm running a Dell Inspiron 7010 laptop, Windows 10 and have recently purchased and installed Office 365 Home. My Outlook is a nightmare--often stops responding and I have to close in Task Manager and restart. Seems to be sending and receiving, but sent messages prior to the installation are not displaying. I've run SCANPST a few times--solved a couple problems at first but those listed above remain.

Microsoft UK, bless them, are 'not providing telephone tech support.' I'm a novice, but reasonably competent computer user. Can anyone suggest a fix--preferably with instructions?


monkeylove October 16th, 2020 02:04 PM

Have you tried repairing Outlook?

Smokey October 16th, 2020 02:34 PM

New Outlook Installation nightmare
Hi, Monkeylove

Thanks for getting back to me. After (much) repairing, I uninstalled Office 365 and Reinstalled. This solved most of my problems, but I'm still left with the original: None of my Sent emails prior to the uninstall/reinstall are displayed. Additionally, unkike all my other folders, there's no numerical tally of unread, sent messages.

I've used Scan.pst a couple times and I'm advised errors were corrected. Any ideas?

monkeylove October 17th, 2020 09:38 AM

I searched for "outlook sent emails missing" in Google and found the ff:

All times are GMT +1. The time now is 02:07 PM.

Copyright © Cyber Tech Help. All rights reserved. All other trademarks are the property of their respective owners.