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Forum: Malware Removal January 24th, 2012, 10:31 PM
Replies: 137
Views: 12,015
Posted By Mosaic1
Here's a link to a thread with some ideas on...

Here's a link to a thread with some ideas on Security programs to consider.

http://www.cybertechhelp.com/forums/showthread.php?t=64492
Forum: Malware Removal January 12th, 2012, 10:54 PM
Replies: 137
Views: 12,015
Posted By Mosaic1
I did dome searching, and the upshot is that this...

I did dome searching, and the upshot is that this guided help no longer works. I think the message people get is that it cannot download now. The guided help was written to download more....
Forum: Malware Removal January 7th, 2012, 04:18 AM
Replies: 27
Views: 3,018
Posted By Mosaic1
Installing a new version of firefox could explain...

Installing a new version of firefox could explain it.

Looking at your screenshots shows normal activity. The programs loading are going where they should and not to a malware site.

...
Forum: Malware Removal January 6th, 2012, 01:57 AM
Replies: 137
Views: 12,015
Posted By Mosaic1
OK. If you get any errors, please mark them...

OK. If you get any errors, please mark them down and let me know what they are.
Forum: Malware Removal January 5th, 2012, 02:22 AM
Replies: 27
Views: 3,018
Posted By Mosaic1
I'm looking into why Sygate is alerting you any...

I'm looking into why Sygate is alerting you any time a program which accesses the internet is loaded. Did you recently change any of the firewall settings? Did the program auto update itself?

...
Forum: Malware Removal January 4th, 2012, 08:28 AM
Replies: 27
Views: 3,018
Posted By Mosaic1
You're welcome, pcblues. Next...

You're welcome, pcblues.




Next warning, look closely at the title bar in the message box with the warning. What does it say?

LOr even better, when the message appears, Press CTRL +...
Forum: Malware Removal January 4th, 2012, 06:23 AM
Replies: 27
Views: 3,018
Posted By Mosaic1
I don't think you're infected. But we can do some...

I don't think you're infected. But we can do some fine tuning and cleanups.

You have quite a few security programs installed. It appears most are disabled. That's good because if running...
Forum: Malware Removal December 31st, 2011, 09:50 PM
Replies: 27
Views: 3,018
Posted By Mosaic1
The smileys are the images the message means. ...

The smileys are the images the message means. Smileys are created by typing certain character combinations. Your log is full of those. So let's do this. Scroll down to the bottom of the page...
Forum: Malware Removal December 31st, 2011, 01:23 AM
Replies: 137
Views: 12,015
Posted By Mosaic1
dmatt, Go ahead and reenable Microsoft...

dmatt,

Go ahead and reenable Microsoft Securuty Essentials.

Since this seem too be a non issue in Safe Mode, but in REgualr Windows you have the problem, a Clean Boot troubleshoot is...
Forum: Malware Removal December 31st, 2011, 12:22 AM
Replies: 27
Views: 3,018
Posted By Mosaic1
Hi pcblues, This sounds liike an...

Hi pcblues,

This sounds liike an issue with the google talk plugin. We can't fix that, other than suggesting an uninstall, try using Firefox or another Browser, or directing you to google...
Forum: Malware Removal December 31st, 2011, 12:08 AM
Replies: 15
avg
Views: 2,250
Posted By Mosaic1
Nothing was fixed. That's my fault. Apologies. ...

Nothing was fixed. That's my fault. Apologies.

The 1st line in that code box should have been this:
:OTL


==============================

Can you try it again please, performing that...
Forum: Malware Removal December 29th, 2011, 05:36 PM
Replies: 15
avg
Views: 2,250
Posted By Mosaic1
Yes. What you need to do is to go to my...

Yes. What you need to do is to go to my driections and copy the contents of the code box just like you would for any copy and paste operation. Then paste into the custom scans/fixes box inside...
Forum: Malware Removal December 29th, 2011, 05:32 PM
Replies: 28
Views: 4,893
Posted By Mosaic1
Thanks. That's looking good. We can...

Thanks. That's looking good.

We can remove our tools now.

These files can be deleted:
aswmbr.exe
aswmbr.txt
aswmbr.dat
dpart.bat
logfile.txt
Forum: Malware Removal December 29th, 2011, 04:46 AM
Replies: 15
avg
Views: 2,250
Posted By Mosaic1
Hi, Did you follow the instructions ...

Hi,

Did you follow the instructions starting at this link and run the fix?
http://www.cybertechhelp.com/forums/showpost.php?p=1228914&postcount=7
Forum: Malware Removal December 28th, 2011, 02:52 AM
Replies: 137
Views: 12,015
Posted By Mosaic1
Hi BoBrooke, I see you did start your...

Hi BoBrooke,

I see you did start your own topic after posting here. Good luck with it. Jintan is great and I'm sure you'll get excellent help.

Mosaic1
Forum: Malware Removal December 27th, 2011, 10:30 AM
Replies: 15
avg
Views: 2,250
Posted By Mosaic1
Also, when you downloaded the AVG removal tool as...

Also, when you downloaded the AVG removal tool as advised, you downloaded the wrong version. You run a 64 bit system. You downloaded the removder for an x86 system. That's a 32 bit system. You...
Forum: Malware Removal December 27th, 2011, 09:56 AM
Replies: 137
Views: 12,015
Posted By Mosaic1
Thank you. I hope you had a great Holiday too,...

Thank you. I hope you had a great Holiday too, if you celebrate it.


Let's disable the startup for Microsoft security essentials real time scanning and see if that alllows add remove...
Forum: Malware Removal December 27th, 2011, 08:59 AM
Replies: 28
Views: 4,893
Posted By Mosaic1
Sorry for the delay. I holpe you had a good...

Sorry for the delay. I holpe you had a good Holiday.


Can you run a new otl scan please so
ican check the current status of your system?

Are thiings all in order? We can do some...
Forum: Malware Removal December 27th, 2011, 08:53 AM
Replies: 15
avg
Views: 2,250
Posted By Mosaic1
Let's clean up a few things while booted into...

Let's clean up a few things while booted into safe mode with Networking.
Restart the computer.
Begin tapping the F8 key on your keyboard. Do so until the Windows Advanced Options menu appears....
Forum: Malware Removal December 26th, 2011, 10:57 PM
Replies: 25
Views: 3,944
Posted By Mosaic1
nerak, Did you have a chance to test in...

nerak,

Did you have a chance to test in safe mode?
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