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Old October 17th, 2007, 10:37 PM
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GretaP GretaP is offline
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Join Date: Oct 2002
O/S: Windows XP Pro
Location: Ontario, Canada
Age: 63
Posts: 5,009
Go to the Windows Update website. When the page fully loads, click on "Review your update history" under Options in the left sidebar. Scroll (if necessary) to locate the items that have "Failed" in the Status column. Click on the Failed icon, and you should receive an Installation Failure popup window. Take note of the Error Code for each failed item and post back here with the error code(s).
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