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Windows 7 Problem solving for the Windows 7 Operating System. Please remember to state which edition of Windows 7 you are using - Starter, Home Basic, Home Premium, Professional, Enterprise or Ultimate. |
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#1
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Windows 7 not installing updates because of Windows 10
Title sounds weird, so I'll explain.
I have Windows 7. I never installed Windows 10 and I'm fairly certain it wasn't downloaded (my wife uses this PC as well and isn't computer savvy, but I don't think she clicked anything to download it) anyways, I go to Windows Update as it keeps telling me there are updates to install. When it opens up it says: Your upgrade to Windows 10 is ready You need to restart your PC to begin the installation. This might take a while, but we'll let you know when it's done. If I click on Check For updates, a box pops up saying: Windows Update cannot currently check for updates, because you must first restart the computer so that a previous installation can be completed. So I restarted the PC. Nothing happened, the computer shut down and restarted the same way it has always done for several years. I go back to Windows update and the same issue is there. Is there a way to rectify this issue? I'd prefer not to download Windows 10, but if I must, I can live with it. If downloading Windows 10 is the only solution, is there any way of still getting the full version for free? |
#2
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just do a disk cleanup
click start - search for Disk Cleanup - right click and run as admin - Click on Clean up system files, and select the drive again. In the list you’ll see Temporary Windows installation files. select it and click OK to remove the contents. |
#3
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Done.
Made no difference. Same issue still happens. |
#4
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https://support.microsoft.com/en-us/kb/2714434
If the computer reserved a copy of Windows 10 before July 29th then it would be "Free", but it would of had to be installed by July 29th, which obviously yours has not. https://support.microsoft.com/en-us/kb/3095675 https://support.microsoft.com/en-us/...enotifications |
#5
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I ran the Windowns Fixit for Windows Update. This is the result:
Problems Found Windows Update error 0x80070057(2016-08-29-T-12_21_49P) - Not Fixed Service registration is missing or corrupt - Fixed Problems installing recent updates - Fixed Problems installing recent updates - Fixed |
#6
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Just restarted my PC and the issue still remains.
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#7
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#8
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So after much mucking about I found that a part of my registry was missing/damaged.
I merged some stuff into my registry that I found at the Microsoft website and that worked. I will try and locate it again so as to be helpful for others. |
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