#1
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Active X, plug-ins @ IE
A friend re-installed Windows 98 SE for me recently as it had become very unstable. Since it has been re-installed I have had the following problem:
When going through pages on the internet a box comes up with 'Internet Explorer' at the top and it says: 'Do you want to allow software such as ActiveX controls and plug-ins to run?' If I click on 'No' the page doesn't always display correctly. If I click on 'Yes' I often (but not always) get the following box come up 'Microsoft Internet Explorer has encountered a problem and needs to close. We are sorry for any inconvenience.' There is also a check box to re-start IE and also the option to send an error report to Microsoft. Hope you can help. Thanks. |
#2
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Welcome
Goto Internet Options>Tools>Security set the security to medium, which is the default. Also, upgrade to IE6 SP1 via Windows Update. |
#3
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Active X, plug ins, IE
Thanks for the quick reply. Have tried what you suggested, and re-started the PC, but the problems remain. Already had IE6 SP1. No crititical updates outstanding. Only other updates are as follows:
Media player 9 Net Framework 1.1 Euro Conversion tool IDE Hard drive cache package Mapped drive shutdown update Games & Multi language features Plus Drivers - SIS Display software - when I try to install this I get an error message telling me that Windows is unable to back up the current driver file C:\\WINDOWS\SYSTEM\SiSInst.dll - could this be the problem? Don't want to inadvertantly cause more problems! Thanks |
#4
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When you get the ActiveX prompt and you click Yes and ge the error, what is the exact error and is there any more info (a more info link or button?)
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#5
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Hello again
The exact message box is as follows: Microsoft internet explorer has encountered a problem and needs to close. We are sorry for the inconvenience. If you were in the middle of something, the information you were working on might be lost. Check box - Restart Microsoft Internet Explorer Please tell Microsoft about this problem. We have created an error report that you can send to help improve Microsoft Internet Explorer. We will treat this report as confidential and anonymous. To see what data this error report contains click here Buttons - Send Error Report Dont send Error Report The 'Error Signature' box comes up when I click on 'click here' The information at the top of the box is as follows: AppName:iexplore.exe AppVer:6.0.2800.1106 ModName:msvcrt.dll ModVer:6.1.8293.0 Offset:000154a7 To view technical information click here When I click on this there is loads of information. It starts with Exception Information Code:Oxc 0000005 Flags: Ox00000000 Record:Ox000...... Address:Ox000....0780154a7 Then .. 56 modules of information 11 threads of information 13 Memory range Is any of this shedding light on the problem? Thanks |
#6
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having looked around it may be a spyware problem.
Run an Antivirus scan and also spyware scans. Read this http://www.cybertechhelp.com/forums/...ad.php?t=37546 Is your homepage setting ok? |
#7
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You may also solve the problem by renaming the old file then downloading and replacing it with this
http://www.dll-files.com/dllindex/dl...s.shtml?msvcrt |
#8
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Have had a quick look at your suggestions - will follow in more detail when I have time tomorrow - thank you. Am already running ad-aware and AVG anti-virus and zone alarm. Home page is BBC site - no problems with this until I try to 'listen again' on the radio sites.
Thanks for your time on this. My husband's suggestion to solve this problem has been to buy a new PC - which seems a bit extream at the moment - although it is a frustrating problem. |
#9
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nice way to solve the problem
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#10
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Good evening
Sorry for the delay in getting back to you - have been away - and the instructions for AAW looked worse than there were when I actually got down to following them. Have run AAW and then Hijack This. The log is as follows: Logfile of HijackThis v1.98.0 Scan saved at 20:20:52, on 10/07/04 Platform: Windows 98 SE (Win9x 4.10.2222A) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\SYSTEM\KERNEL32.DLL C:\WINDOWS\SYSTEM\MSGSRV32.EXE C:\WINDOWS\SYSTEM\MPREXE.EXE C:\PROGRAM FILES\GRISOFT\AVG6\AVGSERV9.EXE C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE C:\WINDOWS\SYSTEM\mmtask.tsk C:\WINDOWS\EXPLORER.EXE C:\WINDOWS\SYSTEM\SYSTRAY.EXE C:\WINDOWS\SYSTEM\KHOOKER.EXE C:\WINDOWS\RUNDLL32.EXE C:\WINDOWS\AGRSMMSG.EXE C:\WINDOWS\SYSTEM\DDHELP.EXE C:\PROGRAM FILES\GRISOFT\AVG6\AVGCC32.EXE C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE D:\DOWNLOAD\AD-AWARE 6\AD-AWARE.EXE D:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZLCLIENT.EXE C:\WINDOWS\SYSTEM\MSTASK.EXE C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKCALREM.EXE C:\WINDOWS\SYSTEM\SPOOL32.EXE C:\WINDOWS\SYSTEM\WMIEXE.EXE C:\PROGRAM FILES\WINZIP\WINZIP32.EXE C:\UNZIPPED\HIJACKTHIS\HIJACKTHIS.EXE R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk/ O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\DOWNLOAD\SPYBOT~1\SDHELPER.DLL O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun O4 - HKLM\..\Run: [SystemTray] SysTray.Exe Anyone any the wiser? Did try dowloading the .dll file as suggested but the problem remains. Thanks for your time on this - especially as Windows 98 isn't exactly 'cuttting edge' any more (if it ever was!) |
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