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  #1  
Old February 25th, 2015, 01:42 PM
John McGhee John McGhee is offline
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O/S: Windows Vista 32-bit
Location: Norfolk UK
Posts: 92
Cannot move beyond home page

Hi. I have been using Windows Vista home basic 32 bit and Microsoft office for years. This is a new problem. Usually when I leave the computer for an hour or so it goes into sleep mode and when I return and press any key it starts up again. Now it only brings up my home page and I cannot progress because no cursor appears.
Any help would be appreciated.
John
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  #2  
Old February 25th, 2015, 06:23 PM
SpywareDr SpywareDr is offline
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Does anything happen if you press say [Ctrl][Esc], or [Ctrl][Alt][Del]?
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  #3  
Old February 25th, 2015, 08:22 PM
renegade600's Avatar
renegade600 renegade600 is offline
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Quote:
Originally Posted by John McGhee View Post
Hi. I have been using Windows Vista home basic 32 bit and Microsoft office for years. This is a new problem. Usually when I leave the computer for an hour or so it goes into sleep mode and when I return and press any key it starts up again. Now it only brings up my home page and I cannot progress because no cursor appears.
Any help would be appreciated.
John
home page on what???? browser, desktop or other???
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  #4  
Old March 2nd, 2015, 04:15 PM
John McGhee John McGhee is offline
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Join Date: Oct 2005
O/S: Windows Vista 32-bit
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Dear Spyware Dr.
Apologies for the delay in replying but I have been away from home. Neither contr+alt+delete or esc. solves the problem. Today I left the computer for about four hours. When I returned and pressed a key, to my surprise my home page came up and I thought problem solved but the cursor wouldn't move and while I waited the home page disappeared to be replaced with the moving Windows logo which I cannot get past.
I have to switch computer off and re-boot every time.
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  #5  
Old March 2nd, 2015, 06:01 PM
SpywareDr SpywareDr is offline
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Try booting Windows Vista up in Safe mode and then use System Restore to roll back Windows to a point in time when everything was working correctly.

If that doesn't help, try restoring an earlier system image or backup.
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  #6  
Old March 4th, 2015, 03:48 AM
John McGhee John McGhee is offline
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Thank you. Will do
John
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  #7  
Old March 4th, 2015, 12:33 PM
SpywareDr SpywareDr is offline
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You're welcome.
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