Please read before posting Hijack This logs.

[AnnMarie]

Please do not post your logs in someone else's thread. Start a new thread by clicking on New Thread in the top lefthand corner of the Forum.

The latest version of Hijack This can be downloaded from here. This version of Hijack This will self-extract when you doubleclick on it to C:\Program Files. If you are able to, please run either Ad-Aware or Spybot first.

A new version of Ad-Aware has been released. If you have Ad-Aware 6 installed, uninstall it before installing Ad-Aware SE. I understand that updates for Ad-Aware 6 have now been phased out.

Choose a download location for Ad-Aware SE from here. When you have installed it, make sure that you read all the instructions and go online and update it before you run it.

To configure Ad-Aware, click on the Configuration button (second from left in the top righthand corner) and follow the below instructions:

Click on the General button on the left hand side.

Make sure the following items under "Safety" have a green check in them. If they do not, click once on the circle next to them to put a checkmark in it.

Automatically save logfile
Automatically quarantine objects prior to removal
Safe Mode (always request confirmation)

Next click on the Advanced button on the left hand side.

Make sure the following items under "Logfile Detail Level" have a green check in them. If they do not, click once on the circle next to them to put a checkmark in it.

Include additional object information
Include negligible objects information
Include environment information

Next click on the Tweak button on the left hand side.

Click on the + (plus) sign next "Scanning Engine". Make sure the following items under "Scanning Engine" have a green check in them. If they do not, click once on the circle next to them to put a checkmark in it.

Unload recognized processes & modules during scan
Scan registry for all users instead of current user only

Next click on the + (plus) sign next to "Cleaning Engine". Make sure the following items under "Cleaning Engine" have a green check in them. If they do not, click once on the circle next to them to put a checkmark in it.

Always try to unload modules before deletion
During removal, unload Explorer and IE if necessary
Let Windows remove files in use at next reboot
Delete quarantined objects after restoring

Click on the + (plus) sign next to "Log Files". Make sure the following items under "Log Files" have a green check in them. If they do not, click once on the circle next to them to put a checkmark in it.

Include basic Ad-Aware settings in logfile
Include additional Ad-Aware settings in logfile

Once these settings have been completed, click on the Proceed button.

Now click on Scan Now, click on "Select" to choose which drive to scan and click on "Perform a full system scan". Uncheck the Search for negligible risk entries. Click on "Next" to begin scanning.

NB, to remove spyware objects found, rightclick on one and choose "Select All Objects"

Reboot afterwards.

Now run Hijack This and post your log.

Spybot can be downloaded from here and there is a tutorial here.

If you are unable to download and run Ad-Aware or Spybot, could you please say so in your thread and post any error messages.

[lufbra]

Nice post, AnnMarie, and please allow me to add to this...

For anyone who gives up their valuable time to help others here...If someone posts a question in another forum that you know is possibly HiJack This related, can you please ask the "poster" to post the HJT log in this Cyber Safety forum...

http://www.cybertechhelp.com/forums/...splay.php?f=25

Just to keep things in some kind of order here!!

[MishY]

Please search the Cyber Safety forum before posting as it is very likely your spyware problem has been resolved for someone else. This will aid you to find your solution quicker.

Thank you