acer travelmate 2200 wireless connection.

[shaun dolman]

I am having difficulty connecting wireless to my router.
If i disable the configuration on the router then my laptop connect fine but when i put a network key and go to wpa/ it will not work. I have tried several things over the phone with tiscali like changing the network key and changing the channel but they say i need to contact acer as their must be a problem with my lap top.
Its very frustrating as i can connect perfect if i disable the configuration on my main pc and the laptop connect fine.
The laptop is 4 years old so maybe it doesn,t have a wpa setting or something.
Any help would be much appreciated.
Thanks Shaun

[w1che]

Sounds like a router problem to me since it will only except one computer at a time. I guess you have tried different ports..

[shaun dolman]

Hi, Yes i have tried all different channels etc and still can't get the laptop to connect wireless unless i disable to encryption in my router. I have had another router just incase it was a problem with that but this had made no difference. Somebody told me that on my laptop i need to download service pack 2 as this will then allow it to connect via the wpa as he thought that my laptop hasn,t got wpa but i really don,t know. I thought it would be simple as it works perfect if i disable the configuration but as soon as i put it back to wpa and insert my network key it won't connect.

Thanks for your reply.
Shaun

[Gnomad]

When you set WPA on the router, then you also need to enter the WPA key on the laptop. That is what WPA is, a password. If you only have Windows XP SP1 then you will need to install Service Pack 2 to enable WPA support.

[shaun dolman]

Hi and thanks for the reply,
I have entered wpa on the laptop and on the router and changed the network key several times with no affect
If i install sp2 will in then work and how do i get sp2.
Sorry but not that brilliant on computers but i am learning.
Thanks for your time
Shaun

[w1che]

Internet explorer/Tools/windows update.. If you don't have auto updates turned on click on the custom button..