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  #1  
Old November 29th, 2015, 03:07 PM
caissurfer caissurfer is offline
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Toshiba Chromebook frozen

Hi can anyone offer help with the following. I was watching a streamed program when my Toshiba CB30-102 Chromebook stopped working. The picture froze and i cannot do anything. It will not respond to any keyboard press not even the on/off power switch, so i closed it down but when i reopened the lid the same picture was still on the screen. Any idea on what has happened please ?
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Old November 29th, 2015, 05:05 PM
IPR512 IPR512 is offline
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I don't have any idea what happened, but see if you can remove the battery for a couple of minutes, and then put it back in to see if that makes the picture go away.
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Old November 30th, 2015, 02:55 PM
caissurfer caissurfer is offline
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Thankyou IPR512. Did what you suggested and it worked . Its great to have people like you on here to help us non techies
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  #4  
Old November 30th, 2015, 03:28 PM
IPR512 IPR512 is offline
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You're very welcome caissurfer, and it's even greater when people like you come back to let us know that what we suggested helped, and it's appreciated.
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