Firefox stop responding & computer freezing-Moved from malware by schrauber - Page 3

schrauber · #31 September 16th, 2015, 04:58 PM

Then please search the Adblock Plus as addon in Firefox and install it. The freezes are hardware related I think, that's why we need to download and run ChrystalDiskInfo.

perplexed · #32 September 16th, 2015, 07:24 PM

okay thanks do i extract files first from ChrystalDiskInfo , and there are 2 which one do I need?

schrauber · #33 September 17th, 2015, 06:03 AM

Extract the zip file and run the exe, no need to run the x64.exe as you use a normal 32bit system.

perplexed · #34 September 17th, 2015, 02:21 PM

I am not sure I did this right. I did not see exe. file I did the extraction and I found the file and here is what I found. please let me know what I need to do if I did it wrong and thank you for your patience.

There is another box that shows health status and shows temp and has alot of info but how do I copy it here. thanks.
[Setting]
DebugMode=0
AutoRefresh=10
StartupWaitTime=30
Temperature=0
ResidentMinimize=0
StartupFixed=1
Language=English
Height=480
[Workaround]
ExecFailed=0
[USB]
SAT=1
IODATA=1
Sunplus=1
Logitec=1
JMicron=1
Cypress=1
UsbMemory=0
[PowerOnUnit]
WDC WD3200AAKS-75L9A0WD-WMAV23565511=1

schrauber · #35 September 17th, 2015, 04:56 PM

Open ChrystalDiskInfo. When the tool is finished, click on edit > copy. Then come here into the thread and rightclick > paste the info here into your thread.

perplexed · #36 September 17th, 2015, 08:33 PM

Here you are and thank for your patience.

----------------------------------------------------------------------------
CrystalDiskInfo 6.5.2 (C) 2008-2015 hiyohiyo
Crystal Dew World : http://crystalmark.info/
----------------------------------------------------------------------------

OS : Windows Vista Home Premium SP2 [6.0 Build 6002] (x86)
Date : 2015/09/17 14:31:06

-- Controller Map ----------------------------------------------------------
+ Intel(R) ICH9 4 port Serial ATA Storage Controller 1 - 2920 [ATA]
+ IDE Channel (0)
- WDC WD3200AAKS-75L9A0 ATA Device
+ IDE Channel (1)
- TSSTcorp DVD+-RW TS-H653F ATA Device
+ Intel(R) ICH9 2 port Serial ATA Storage Controller 2 - 2926 [ATA]
- IDE Channel (0)
- IDE Channel (1)
- Microsoft iSCSI Initiator [SCSI]

-- Disk List ---------------------------------------------------------------
(1) WDC WD3200AAKS-75L9A0 : 320.0 GB [0/0/0, pd1] - wd

----------------------------------------------------------------------------
(1) WDC WD3200AAKS-75L9A0
----------------------------------------------------------------------------
Model : WDC WD3200AAKS-75L9A0
Firmware : 01.03E01
Serial Number : WD-WMAV23565511
Disk Size : 320.0 GB (8.4/137.4/320.0/320.0)
Buffer Size : 16384 KB
Queue Depth : 32
# of Sectors : 625142448
Rotation Rate : Unknown
Interface : Serial ATA
Major Version : ATA8-ACS
Minor Version : ----
Transfer Mode : ---- | SATA/300
Power On Hours : 12138 hours
Power On Count : 17909 count
Host Reads : 18961 GB
Host Writes : 10179 GB
Temperature : 30 C (86 F)
Health Status : Good
Features : S.M.A.R.T., AAM, 48bit LBA, NCQ
APM Level : ----
AAM Level : 8080h [ON]

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 200 200 _51 000000000001 Read Error Rate
03 139 137 _21 000000000FD2 Spin-Up Time
04 _82 _82 __0 00000000466F Start/Stop Count
05 200 200 140 000000000000 Reallocated Sectors Count
07 100 253 __0 000000000000 Seek Error Rate
09 _84 _84 __0 000000002F6A Power-On Hours
0A 100 100 __0 000000000000 Spin Retry Count
0B 100 100 __0 000000000000 Recalibration Retries
0C _83 _83 __0 0000000045F5 Power Cycle Count
C0 200 200 __0 000000000042 Power-off Retract Count
C1 194 194 __0 00000000466F Load/Unload Cycle Count
C2 113 _93 __0 00000000001E Temperature
C4 200 200 __0 000000000000 Reallocation Event Count
C5 200 200 __0 000000000000 Current Pending Sector Count
C6 200 200 __0 000000000000 Uncorrectable Sector Count
C7 200 200 __0 000000000000 UltraDMA CRC Error Count
C8 200 200 __0 000000000000 Write Error Rate
F0 _85 _85 __0 000000002D5B Head Flying Hours
F1 200 200 __0 0004F87645C6 Total Host Writes
F2 200 200 __0 0009422517D4 Total Host Reads

-- IDENTIFY_DEVICE ---------------------------------------------------------
0 1 2 3 4 5 6 7 8 9
000: 427A 3FFF C837 0010 0000 0000 003F 0000 0000 0000
010: 2020 2020 2057 442D 574D 4156 3233 3536 3535 3131
020: 0000 8000 0032 3031 2E30 3345 3031 5744 4320 5744
030: 3332 3030 4141 4B53 2D37 354C 3941 3020 2020 2020
040: 2020 2020 2020 2020 2020 2020 2020 8010 0000 2F00
050: 4001 0000 0000 0007 3FFF 0010 003F FC10 00FB 0110
060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 0000
070: 0000 0000 0000 0000 0000 001F 0706 0000 004C 0040
080: 01FE 0000 746B 7F61 4123 7469 BE41 4123 207F 001E
090: 001E 0000 FFFE 0000 8080 0000 0000 0000 0000 0000
100: EAB0 2542 0000 0000 0000 0000 0000 0000 5001 4EE0
110: ABCD B4B7 0000 0000 0000 0000 0000 0000 0000 4010
120: 4010 0000 0000 0000 0000 0000 0000 0000 0029 0000
130: 0000 0000 0000 16CB 0000 0000 0000 0000 0000 0000
140: 0000 0000 0004 0000 0000 0000 0000 0000 0000 0000
150: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
160: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 0000 303F 0000 0000 0000
210: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
220: 0000 0000 100E 0000 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0001 1000 0000 0000 0000 0000
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 DAA5

-- SMART_READ_DATA ---------------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 10 00 01 2F 00 C8 C8 01 00 00 00 00 00 00 03 27
010: 00 8B 89 D2 0F 00 00 00 00 00 04 32 00 52 52 6F
020: 46 00 00 00 00 00 05 33 00 C8 C8 00 00 00 00 00
030: 00 00 07 2E 00 64 FD 00 00 00 00 00 00 00 09 32
040: 00 54 54 6A 2F 00 00 00 00 00 0A 32 00 64 64 00
050: 00 00 00 00 00 00 0B 32 00 64 64 00 00 00 00 00
060: 00 00 0C 32 00 53 53 F5 45 00 00 00 00 00 C0 32
070: 00 C8 C8 42 00 00 00 00 00 00 C1 32 00 C2 C2 6F
080: 46 00 00 00 00 00 C2 22 00 71 5D 1E 00 00 00 00
090: 00 00 C4 32 00 C8 C8 00 00 00 00 00 00 00 C5 32
0A0: 00 C8 C8 00 00 00 00 00 00 00 C6 30 00 C8 C8 00
0B0: 00 00 00 00 00 00 C7 32 00 C8 C8 00 00 00 00 00
0C0: 00 00 C8 08 00 C8 C8 00 00 00 00 00 00 00 F0 32
0D0: 00 55 55 5B 2D 00 00 00 00 00 F1 32 00 C8 C8 C6
0E0: 45 76 F8 04 00 00 F2 32 00 C8 C8 D4 17 25 42 09
0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 84 00 70 17 01 7B
170: 03 00 01 00 02 49 05 00 00 00 00 00 00 00 00 00
180: 00 00 01 02 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 D3

-- SMART_READ_THRESHOLD ----------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 10 00 01 33 C8 C8 00 00 00 00 00 00 00 00 03 15
010: 00 00 00 00 00 00 00 00 00 00 04 00 00 00 00 00
020: 00 00 00 00 00 00 05 8C 00 00 00 00 00 00 00 00
030: 00 00 07 00 64 64 00 00 00 00 00 00 00 00 09 00
040: 00 00 00 00 00 00 00 00 00 00 0A 00 00 00 00 00
050: 00 00 00 00 00 00 0B 00 00 00 00 00 00 00 00 00
060: 00 00 0C 00 00 00 00 00 00 00 00 00 00 00 C0 00
070: 00 00 00 00 00 00 00 00 00 00 C1 00 00 00 00 00
080: 00 00 00 00 00 00 C2 00 00 00 00 00 00 00 00 00
090: 00 00 C4 00 00 00 00 00 00 00 00 00 00 00 C5 00
0A0: 00 00 00 00 00 00 00 00 00 00 C6 00 00 00 00 00
0B0: 00 00 00 00 00 00 C7 00 00 00 00 00 00 00 00 00
0C0: 00 00 C8 00 C8 C8 00 00 00 00 00 00 00 00 F0 00
0D0: 00 00 00 00 00 00 00 00 00 00 F1 00 00 00 00 00
0E0: 00 00 00 00 00 00 F2 00 00 00 00 00 00 00 00 00
0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 02

schrauber · #37 September 18th, 2015, 08:19 PM

Looks good. Next would be to test the RAM. As this is not malware related, I will move this thread back to windows, the guys over there are way better with stuff like this

**Murf** · #38 September 18th, 2015, 08:34 PM

Get into your BIOS setup, see if there is a menu item that says something like Hardware, what your looking for is to see what the temperature is of your processor. Your BIOS may not show it if not download and run the following:

http://openhardwaremonitor.org/

Install and run it, then post your CPU and video temp's

perplexed · #39 September 18th, 2015, 09:07 PM

I thank you very much but this is getting way over my head. I think I will have to get a friend to help me do this.I thank you though. I will post back what we find to help others.
Thanks!

perplexed · #40 September 19th, 2015, 10:08 PM

My friend came and like all of you he knows his computers. It seems my hard drive is going out and since my computer is older I am going to try and just get a new one soon. I thank you both for your help.

ArebraZela · #41 October 16th, 2017, 08:21 PM

I have found much about working with Windows XP but also would like to find out how to be able to slip a Gateway Operating System Recovery DVD with Vista.

Is it possible to take that Vista DVD and slip it to have Service Pack releases to make it up to date? If yes then could you explain how?

Thank you.

KATYCHOULI · #42 July 5th, 2019, 10:21 PM

Quote:

Originally Posted by perplexed

I am getting a lot of Firefox stop responding & computer freezing. I did a scan on malware bytes and it found 7 items and I sent them to quarantine all were
pup.optional.outbrowse. I tried to do a avast scan and it froze mid way through.

I did another avast scan and it found 3 items I sent to vault, do I post them here or in another forum to see if I need to proceed futher?

I try and use the ctrl alt delete to get my computer to be active again and it may or may not work. I often have to push button on tower to restart. Is there another way other than that ?

Thanks for any help you may give

Please set your system to show all files.
Click Start, open My Computer, select the Tools menu and click Folder Options.
Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
Uncheck: Hide file extensions for known file types
Uncheck the Hide protected operating system files (recommended) option.
Click Yes to confirm.

**Murf** · #43 July 8th, 2019, 01:27 AM

We welcome new members but the post you replied too is 4 years old.

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