Go Back   Cyber Tech Help Support Forums > Operating Systems > Older Windows Versions > Windows XP

Notices

Windows XP Problem solving for the Windows XP Operating System

Reply
 
Topic Tools
  #1  
Old August 17th, 2008, 03:45 PM
Ruth_Rob Ruth_Rob is offline
New Member
 
Join Date: Aug 2008
O/S: Windows XP Home
Location: Brighton
Posts: 11
XP recovery disks

The dilemma is my son's PC had XP SP2 and for someone it crashed. On restart it would get to windows corporation and then continue to restart over and over again. I had bought a Home Edition XP system. I thought it may solve the problem to see whether his PC would accept it.

The new OS partially reinstalled but said it had errors and that is exactly where it is at as it will not let me shut down. Even by holding the start button to turn it off and then press it restart it goes back to new XP.

Is there anything I can do? I just do not want to buy recovery disks if they are unable to revert it back to the original factory default.

I hope this makes sense!

Thank you. Ruth
Reply With Quote
  #2  
Old August 17th, 2008, 03:58 PM
w1che's Avatar
w1che w1che is offline
Senior Member
 
Join Date: Sep 2000
O/S: Windows 7 64-bit
Location: St Louis, MO
Posts: 4,683
Are you trying to use the disk that came with your computer or is that a Windows Home Retail version that is not installed on any computer?
Reply With Quote
  #3  
Old August 17th, 2008, 04:39 PM
Ruth_Rob Ruth_Rob is offline
New Member
 
Join Date: Aug 2008
O/S: Windows XP Home
Location: Brighton
Posts: 11
Thank you for replying so fast.

It was Windows Home Retail but not used on any other PC, it has its own Product Key, it is genuine. I bought it a long time ago but decided in the end the computer it was intended for was basicallly ready to be 'put down'. So I ditched it.

The PC's own recovery disks I made I cannot find.

Ruth
Reply With Quote
  #4  
Old August 17th, 2008, 06:37 PM
w1che's Avatar
w1che w1che is offline
Senior Member
 
Join Date: Sep 2000
O/S: Windows 7 64-bit
Location: St Louis, MO
Posts: 4,683
Here is how to do a clean install of windows.. http://web.mit.edu/ist/products/winx...ll-format.html

As long as your XP disk is not an upgrade version this should work without a problem. You may want to print the directions out. If this is what you have already done let us know..
Reply With Quote
  #5  
Old August 18th, 2008, 12:12 PM
Ruth_Rob Ruth_Rob is offline
New Member
 
Join Date: Aug 2008
O/S: Windows XP Home
Location: Brighton
Posts: 11
Thank you so much, that worked a treat! a few drivers need installing - hopefully I can manage that but "I'll be back" if I can't!!

Really many many thanks.

Ruth
Reply With Quote
  #6  
Old August 18th, 2008, 07:12 PM
wolflmg wolflmg is offline
Senior Member
 
Join Date: Feb 2006
O/S: Windows 7 64-bit
Posts: 2,760
If you need the drivers or would like the oem recovery disks, of your sons computer, simplly go to the manufacture site of your sons computer there you can download the drivers. You can also call them and request the recovery disks if you still want them. They maybe free, they may not be. HP sent my sisters her's for free when I was unable to create the recovery cd's for her computer.
Reply With Quote
  #7  
Old August 18th, 2008, 09:30 PM
w1che's Avatar
w1che w1che is offline
Senior Member
 
Join Date: Sep 2000
O/S: Windows 7 64-bit
Location: St Louis, MO
Posts: 4,683
You're welcome, and if you still have problems just post back..
Reply With Quote
  #8  
Old August 23rd, 2008, 04:34 PM
Ruth_Rob Ruth_Rob is offline
New Member
 
Join Date: Aug 2008
O/S: Windows XP Home
Location: Brighton
Posts: 11
Angry

Drivers

All looked good. Under Device Manager it has 'other devices' with a yellow question mark. Basically multimedia audio controller, SM Bus Controller and Video Conroller (VGA). Initially I right clicked on each under' update drivers' which failed to work, even with the XP disc as well trying to search for them.

I went to my son's manufacturer which is hp. The drivers were not there for his PC so really do not know what the next step.

Please try and help before I go totally insane!

Ruth
Reply With Quote
  #9  
Old August 23rd, 2008, 04:47 PM
The Wizard The Wizard is offline
Senior Member
 
Join Date: Jan 2006
Location: UK
Posts: 1,887
What is the modelname and/or number of the HP ?
Reply With Quote
  #10  
Old August 23rd, 2008, 05:04 PM
Ruth_Rob Ruth_Rob is offline
New Member
 
Join Date: Aug 2008
O/S: Windows XP Home
Location: Brighton
Posts: 11
It is a Compaq Presario S7300UK.

Thanks.

Ruth
Reply With Quote
  #11  
Old August 23rd, 2008, 05:09 PM
The Wizard The Wizard is offline
Senior Member
 
Join Date: Jan 2006
Location: UK
Posts: 1,887
You should find all you need here
Reply With Quote
  #12  
Old August 23rd, 2008, 05:14 PM
Ruth_Rob Ruth_Rob is offline
New Member
 
Join Date: Aug 2008
O/S: Windows XP Home
Location: Brighton
Posts: 11
I did try the hp site. I downloaded realtek, it got rid of 2 but the video controller (VGA) still remained. Any ideas why?

thanks

Ruth
Reply With Quote
  #13  
Old August 23rd, 2008, 05:17 PM
The Wizard The Wizard is offline
Senior Member
 
Join Date: Jan 2006
Location: UK
Posts: 1,887
The Realtek drivers are for audio only .... you need the graphics card drivers here
Reply With Quote
  #14  
Old August 23rd, 2008, 05:29 PM
w1che's Avatar
w1che w1che is offline
Senior Member
 
Join Date: Sep 2000
O/S: Windows 7 64-bit
Location: St Louis, MO
Posts: 4,683
Here is the only list of drivers I could find for you computer.. http://h10025.www1.hp.com/ewfrf/wc/s...409973&lang=en
Reply With Quote
  #15  
Old August 23rd, 2008, 05:43 PM
The Wizard The Wizard is offline
Senior Member
 
Join Date: Jan 2006
Location: UK
Posts: 1,887
Same link I found in post #11
Reply With Quote
Reply

Bookmarks

Topic Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Topics
Topic Topic Starter Forum Replies Last Post
HP Recovery Disks.. [Help A Guy Out] Help Asap Windows XP 1 January 6th, 2009 12:52 PM
Recovery Disks Terry Horton 44 Hardware 2 July 29th, 2008 06:10 AM
recovery disks? kate1992 Windows XP 10 November 17th, 2006 09:57 PM
Recovery Disks hummel_h Windows XP 3 March 11th, 2006 06:09 PM
recovery disks zaffy Windows XP 1 November 18th, 2005 12:08 AM


All times are GMT +1. The time now is 06:05 PM.