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Windows XP Problem solving for the Windows XP Operating System |
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#1
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computer wont shut down or restart
i can't my computer to shut down. when i go to start and then log off, nothing happens. i still have the screen that says saving setting and computer shutting down, but it doesn't. i have to hold the power button in till it shuts down, also, it won't restart. if i add a program or try to remove a program that requires a restart, the same thing happens as above. any suggestions would be greatly appreciated. also, what is active x and if there is a problem with that, how do i fix it
victoria |
#2
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I recommend you scan your system for maulicious files using several leading anti-viruses.
I recommend AVG, Adaware and Spybot S&D, they're all free. ActiveX Description: Software components from Microsoft. They enable sound, Java applets and animations to be integrated in a Web page. I don't see how ActiveX could be the cause of this. If allowed though, ActiveX can install maulicious files, so this may be the problem. |
#3
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I have done all of the above and still have the problem. any other suggestions??
victoria |
#4
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I got fed up with the same thing which seemed to happen for no apparent reason so I downloaded this free programme called SuperFastShutdown from; http://www.gold-software.com/SuperFa...-file3774.html
If you have other symptoms you should try to fix them first though. |
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